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State Farm® Insurance Agent Miguel Serrato

1501 N Mesa Street Suite LL402
El Paso, TX 79902-4045

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Office Info

Office Hours

9am - 6pm
9am - 5pm
Call us 24 hours a day!


1501 N Mesa Street Suite LL402
El Paso, TX 79902-4045


English, Spanish
About Me

TOGETHER for Mental Health😀. Mental health is an incredibly important part of overall health. With a growing number of Americans experiencing mental health symptoms, we need to join together to advocate for improving our nation's mental health care system.

Welcome to the Miguel Serrato State Farm Agency. I have been a resident of El Paso, Texas for over 12 years, originally from Monterrey, Mexico. I studied Bachelor of Science in Industrial Engineering at the University of Texas at El Paso, Go Miners! I have been part of the State Farm family since 2016. Our office is located in the West side of El Paso overlooking the mountains. We are few streets away from The University of Texas at El Paso (UTEP).

Our goal is to provide you with an excellent customer service and experience with our office. We are here to help you protect your greatest assets and achieve your financial goals. Let us help uncover your insurance needs and put a personalized plan in place today. Plus, we’re bilingual to support our Spanish-speaking neighbors. ¡Hablamos Español!

We are here to help with all your Car Insurance, Homeowner’s Insurance, Renter’s Insurance, Life Insurance, Health Insurance, Paycheck Protection, Boats and Recreational Vehicle Insurance, Business Insurance needs. We welcome El Paso residents to our agency and focus on easing the process of insurance. Please don’t forget to ask about additional discounts for students and youthful drivers.

Call or stop by the office for a free Auto and/or Home Insurance quote today.


Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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At Miguel Serrato State Farm Agency, our primary intentions are to understand our communities’ needs and provide reliable protection and guidance for their futures. Our agency will create strong professional relationships built from a place of comport and trust, where we can offer our customers aid in smart financial decisions, uncompromising integrity, and personalized service.

Our team has plenty of experience and we are here for all your Auto, Homeowners, Renters, and Life insurance needs.

Mayra Medrano State Farm Agent Team Member

Mayra Medrano

Office Manager

Mayra graduated from The University of Texas at El Paso with a major in Accounting. She is bilingual, fluent in both English and Spanish. She is very passionate about assisting customers with their insurance needs. Mayra enjoys working out, traveling, and spending time with friends and family.

Paulo Robles State Farm Agent Team Member

Paulo Robles

Multiple Line Representative

Paulo is originally from El Paso, TX his passion for insurance comes from knowing that he has the ability to protect people and their families in the community. He is fluent in English and Spanish. He is currently pursuing a bachelor’s degree in Psychology. Licensed in Auto & Home. Paulo’s specialty is in Auto as he is also a car enthusiast and loves working on cars. In his free time he likes spending time with his family and friends.

Nadia Licon State Farm Agent Team Member

Nadia Licon

Customer Service Representative

Nadia is a lifelong resident from El Paso, Texas born and raised. She is a family oriented person which makes her want to have customers feel like they are family and not just a customer. Have a strong customer background due to being in the customer service environment for so many years. Love meeting new people over the phone and in person. Her daily goal at work is to make someone’s day easier or better by helping them. Also, she strives to provide quality service and bring smiles to the people around her.

Angela Baez State Farm Agent Team Member

Angela Baez

Customer Service Representative

Angela is originally from the tropical island of Puerto Rico. She speaks fluently Spanish, English and enough French to order a croissant. She is currently pursuing a bachelor’s in Comparative Literature at the University of Puerto Rico. With a focus on Customer Service and attention to detail, Angela strives to provide a variety of options that meet each customer’s unique needs. As a driven and passionate professional, Angela is committed to making a positive impact in her field, delivering the highest quality insurance policies.

Roman Robles State Farm Agent Team Member

Roman Robles

Multiple Line Representative

El Paso, TX is Roman’s hometown. He is bilingual and licensed in Property & Casualty. Roman has years of experience in building relationships through great customer service and is committed to providing it to the people in his community. He understands the value of great Insurance coverage and the tranquility of mind it provides. He is an avid reader and spends most of his free time with family and friends.

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.