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Miguel Serrato
El Paso, TX 79902-1535
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Banking, Annuities
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Simple Insights®
Special needs guardianships: How to ask
Special needs guardianships: How to ask
Choosing a guardian is a significant choice, especially when a child has disabilities. We discuss the details of special needs guardianships.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Phone applications - downloading safety
Phone applications - downloading safety
This article outlines safety precautions to keep in mind when downloading phone applications and tips to keep you safer when using your phone.
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Pedro Torres-Rodriguez
Office Manager
License #3104920
Pedro's a dedicated and compassionate individual driven by a strong desire to uplift others and make a positive impact on the community. With a deep-rooted belief in the power of collective efforts, he strives to contribute his skills and knowledge towards the improvement of society. Through his unwavering commitment to service State Farm, Pedro aims to address the needs of those around him and foster an environment of learning, growth, and progress.
Viewing team member 2 of 7
Mayra Medrano
Customer Service Manager
License #2665434
Mayra graduated from The University of Texas at El Paso with a major in Accounting. She is bilingual, fluent in both English and Spanish. She is very passionate about assisting customers with their insurance needs. Mayra enjoys working out, traveling, and spending time with friends and family.
Viewing team member 3 of 7
Roman Robles
Multiple Line Representative
License #2972027
El Paso, TX is Roman’s hometown. He is bilingual and licensed in Property & Casualty. Roman has years of experience in building relationships through great customer service and is committed to providing it to the people in his community. He understands the value of great Insurance coverage and the tranquility of mind it provides. He is an avid reader and spends most of his free time with family and friends.
Viewing team member 4 of 7
Llancy Aguilar
Customer Service Representative
License #3127561
Llancy is a bilingual UTEP alumni, graduated in 2022 with a major in Marketing and has been working in the customer service industry since she is 17 years old. Through her years of experience and former education she has learned the effect that great customer service has for consumer's experience and how it can lead to long term relationships. Llancy loves creativity for both arts and problem solving and enjoys going out and create new experiences.
Viewing team member 5 of 7
Sebastian Barraza
Customer Service Representative
License #3142963
Sebastian is a highly motivated individual who recently graduated with a Bachelor's degree in International Business from UTEP, accompanied by a minor in Marketing. Fluent in both Spanish and English, Sebastian possesses exceptional communication skills, enabling him to connect with a diverse range of individuals. With a passion for customer service, he strives to create meaningful connections within the community. Sebastian's love for travel, photography, and collages allows him to capture and express his unique experiences. As a people-oriented individual, he thoroughly enjoys getting to know new people and believes in the power of building genuine relationships.
Viewing team member 6 of 7
Marielena Carrasco Polanco
Account Representative
Marielena is originally from Chihuahua, MX but now calls right here in El Paso her home. She has been in the insurance industry for over 2 years now. It is enjoyable for her to be surrounded by so many hardworking and ambitious people. Outside of the office Marielena likes to spend his free time with family. Stop by to chat with Marielena today.
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Jocelyn Rodriguez-Tellez
Customer Service Representative
License #3063509
Jocelyn was born and raised in El Paso, where she studied veterinary technology shortly after graduating high school. After working in the veterinary field for a few years, Jocelyn found a love for customer education and customer service. An unfortunate experience left her wanting to educate her community on what matters most: their financial wellbeing and protection from unforeseen expenses. Jocelyn would like to earn a claims adjuster license so she can better serve her community. In her free time, she enjoys crocheting, baking, reading, and spending time with her family.
El Paso Full Time
El Paso Full Time
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El Paso Full Time
El Paso Part Time
El Paso Part Time
El Paso Full Time
El Paso Full Time
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