


Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
Miguel Serrato
Office Hours
Address
El Paso, TX 79902-1535


Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Simple Insights®
The Real Consequences of Drunk Driving
The Real Consequences of Drunk Driving
What's at stake if you're caught drunk driving? A lot. These tips help you avoid the dangers of drinking and driving.
Why should I review my home insurance annually?
Why should I review my home insurance annually?
Make sure you regularly review your home insurance coverage to be properly covered. Here are some tips to have a good insurance review.
Ways to celebrate your cat or dog’s Gotcha Day!
Ways to celebrate your cat or dog’s Gotcha Day!
Wondering how to celebrate your cat or dog’s Gotcha Day? Consider these gotcha day ideas to commemorate your pet’s adoptiversary.
Social Media
Viewing team member 1 of 6

Pedro Torres-Rodriguez
Office Manager
License #3104920
Pedro's a dedicated and compassionate individual driven by a strong desire to uplift others and make a positive impact on the community. With a deep-rooted belief in the power of collective efforts, he strives to contribute his skills and knowledge towards the improvement of society. Through his unwavering commitment to service State Farm, Pedro aims to address the needs of those around him and foster an environment of learning, growth, and progress.
Viewing team member 2 of 6

Roman Robles
Multiple Line Representative
License #2972027
El Paso, TX is Roman’s hometown. He is bilingual and licensed in Property & Casualty. Roman has years of experience in building relationships through great customer service and is committed to providing it to the people in his community. He understands the value of great Insurance coverage and the tranquility of mind it provides. He is an avid reader and spends most of his free time with family and friends.
Viewing team member 3 of 6

Llancy Aguilar
Customer Service Representative
License #3127561
Llancy is a bilingual UTEP alumni, graduated in 2022 with a major in Marketing and has been working in the customer service industry since she is 17 years old. Through her years of experience and former education she has learned the effect that great customer service has for consumer's experience and how it can lead to long term relationships. Llancy loves creativity for both arts and problem solving and enjoys going out and create new experiences.
Viewing team member 4 of 6

Marielena Carrasco Polanco
Account Representative
Marielena is originally from Chihuahua, MX but now calls right here in El Paso her home. She has been in the insurance industry for over 2 years now. It is enjoyable for her to be surrounded by so many hardworking and ambitious people. Outside of the office Marielena likes to spend his free time with family. Stop by to chat with Marielena today.
Viewing team member 5 of 6
Jocelyn Rodriguez-Tellez
Customer Service Representative
License #3063509
Jocelyn was born and raised in El Paso, where she studied veterinary technology shortly after graduating high school. After working in the veterinary field for a few years, Jocelyn found a love for customer education and customer service. An unfortunate experience left her wanting to educate her community on what matters most: their financial wellbeing and protection from unforeseen expenses. Jocelyn would like to earn a claims adjuster license so she can better serve her community. In her free time, she enjoys crocheting, baking, reading, and spending time with her family.
Viewing team member 6 of 6
Violet Slosar
Insurance Account Representative
License #3277315
Violet is a dedicated and hard-working individual who always tries to spread positivity. With her experience in customer service, she is very understanding and finds satisfaction in problem solving. Violet enjoys playing sports, reading, and spending time with her friends and family.
El Paso Full Time
El Paso Part Time
El Paso Full Time
El Paso Part Time
El Paso Part Time
El Paso Full Time
El Paso Full Time
El Paso Part Time