State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen Kaster
September 1, 2026
5
out of
5
rating by Stephen Kaster
"Sixty plus years of driving and had never been insured with State Farm. Pedro reach out to me after an on line inquiry. He was very professional and explained all of my options. He was able to save me a considerable amount of money on our two autos. I would strongly suggest giving him a chance with all of your insurance needs. Thanks
Stephen Kaster"
Zulema Flores
August 28, 2026
5
out of
5
rating by Zulema Flores
"I am very satisfied with the quote I got from Felix Mendoza. He is very knowledgeable and explained the details of my new policy. He was able to help my mother get a good rate and most importantly he listened. Thank you Mr. Mendoza, I will definitely recommend you to anyone looking for insurance."
Ty P
August 27, 2026
5
out of
5
rating by Ty P
"My experience with Javier was absolutely top tier! He was very helpful and attentive to my needs! He was also very understanding with me since I am fairly new to all of this as a new adult. He was very patient with my questions and didn’t hesitate to answer them! Great associates! Thank you Javier!"
We responded:
"Thank you so much for your wonderful 5 star review. We’re thrilled to hear that Javier was helpful, attentive, and patient while you got started—especially since you’re new to all of this. We truly appreciate your kind words and support for our team. If you ever have any questions, we’re here to help! Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX 🚗✨"
ryan albert
August 26, 2026
5
out of
5
rating by ryan albert
"Very pleasant experience. Listened to my situation and tailored a policy that fit me perfectly. Thank you!"
We responded:
"Ryan thank you for the review. We’re so glad you had a very pleasant experience. Our team works hard to listen closely and tailor coverage to your needs, and it’s great to hear we were able to find a policy that fit you perfectly. We truly appreciate your business. Thank you, State Farm - Miguel Serrato Insurance Agency"
Erik Messer
August 26, 2026
5
out of
5
rating by Erik Messer
"Llancy Ais the reason why I have stayed with State Farm; I recently had to insure two under 20s one of whom already crashed and Llancy kept me calm, steered me through the process and helped me find rates that I am comfortable with with…"
We responded:
"Mr. Messes thank you so much for your 5 star review. We’re truly grateful you’ve stayed with State Farm and we’re especially happy to hear Llancy was able to support you. When you’re insuring young drivers (and especially after a crash), it can be stressful, so we’re glad she kept you calm, guided you through the process, and helped you find rates you’re comfortable with. We really appreciate your trust! Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Paola Zavala
August 25, 2026
5
out of
5
rating by Paola Zavala
"I had an excellent experience working with Pedro! He was very helpful, professional, and patient throughout the entire process. He took the time to explain everything clearly and made sure I understood all my options. His customer service was outstanding, and he made the whole insurance process feel easy and stress-free. I truly appreciate all his help and would definitely recommend Pedro to anyone looking for great insurance service!"
We responded:
"Paola, We're always happy to help serve your insurance needs. Miguel - Agent"
Bybian Salcedo
August 23, 2026
5
out of
5
rating by Bybian Salcedo
"Muy amables los empleados de state farm y buenos sus planes los recomiendo mucho"
We responded:
"¡Muchas gracias por tu reseña! Nos alegra mucho saber que tuviste una buena experiencia con nosotros en State Farm, que encontraste un buen precio y que te gustaron nuestros planes. Apreciamos mucho tus comentarios y tu recomendación. ¡Estamos aquí para ayudarte cuando lo necesites! Gracias, Miguel Serrato, Agente de Seguros de State Farm en El Paso, TX. "
Zoila Muguercia
August 22, 2026
5
out of
5
rating by Zoila Muguercia
"Excelente servicio. Estoy muy satisfecha con la atención que recibí en esta Agencia de Seguros. Fueron muy amables, profesionales y se tomaron el tiempo para explicarme todo claramente. El proceso fue rápido, sencillo y me hicieron sentir muy bien atendida. Los recomiendo totalmente.
Muchas gracias por su excelente servicio!"
We responded:
"¡Muchísimas gracias por su reseña! 😊 Nos alegra mucho saber que quedó muy satisfecha con la atención en nuestra agencia. Apreciamos mucho sus palabras sobre nuestro equipo, la amabilidad, la profesionalidad y el tiempo que dedicamos para explicarle todo con claridad. Gracias por recomendarnos. ¡Estamos aquí para ayudarle siempre que lo necesite! Miguel Serrato - Agente de Seguros de State Farm en El Paso, TX. "
Cesar Rivera
August 19, 2026
5
out of
5
rating by Cesar Rivera
"They’re the best, specially Felix , he would go the extra mile to find you the best coverage at the best price I really recommend this place"
We responded:
"Mr. Rivera thank you so much for your 5 star Google review, We’re thrilled you had a great experience and appreciate your kind words, especially about Felix. Our team is committed to helping you find the best coverage at the best price. We truly appreciate your recommendation. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Maria Rivera
August 19, 2026
5
out of
5
rating by Maria Rivera
"Great place very affordable prices and Felix was very kind and helped me a lot to get the best coverage at reasonable price he was very attentive and answered all my questions, I really recommend this place"
We responded:
"Ms. Rivera thank you so much for your review and for recommending our office. We’re happy to hear you found our prices affordable and that Felix was kind, attentive, and helpful in getting you the best coverage at a reasonable price. We truly appreciate your support. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Taurus
August 18, 2026
5
out of
5
rating by Taurus
"Miguel Serrato Was my agent excelente service"
We responded:
"Thank you so much for your 5 star review. We’re happy to hear you received excellent service. We truly appreciate your support and look forward to helping you with all your insurance needs. Thank you, State Farm - Miguel Serrato Insurance Agency"
Uvaldo flores
August 17, 2026
5
out of
5
rating by Uvaldo flores
"Very friendly and professional in getting my vehicle and homeowner insurance"
We responded:
"Mr. Flores thank you so much for your review. We’re glad you found our agency friendly and professional. We’re committed to helping you get the right vehicle and homeowners insurance at a reasonable price. We truly appreciate your business. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Jonnathan Jesus Chavez Amaro
August 14, 2026
5
out of
5
rating by Jonnathan Jesus Chavez Amaro
"Excelente servicio, muy atento y respetuoso el trato por parte de Javier super recomendado."
We responded:
"Jonathan muchas gracias por tu reseña. Nos alegra mucho saber que recibiste un servicio excelente, con un trato atento y respetuoso por parte de Javier. Te agradecemos mucho la recomendación. Estamos para ayudarte cuando lo necesites. Gracias, State Farm - Miguel Serrato Insurance Agency en El Paso, TX. "
Herb Francis
August 12, 2026
5
out of
5
rating by Herb Francis
"Excellent service, thanks."
We responded:
"Mr. Francis thank you so much for your 5 star review. We really appreciate you choosing our State Farm agency. We’re glad you found our pricing reasonable and that you had an excellent experience, thank you again - State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Ruth Buendia
August 12, 2026
5
out of
5
rating by Ruth Buendia
"Excelente"
We responded:
"Ms. Buendia thank you so much for the review. We’re grateful you chose our State Farm agency for your property and vehicle insurance. We’re glad you loved the price and received excellent service. Thank you, State Farm - Miguel Serrato Insurance Agency"
ROSALINDA NANCY CHAPA GONZALEZ
August 11, 2026
5
out of
5
rating by ROSALINDA NANCY CHAPA GONZALEZ
"Excelente trato
Mucha paciencia
Claridad en su información
Muy atento"
We responded:
"Sra. Chapa le damos la bienvenida a la agencia y esperamos poderle brindar el mismo servicio por muchos años. Estamos muy contentos que le dimos un excelente trato, ya que es uno de nuestros objetivos. Por favor comuniquese con nosotros si tiene alguna pregunta en sus polizas. Gracias, State Farm - Miguel Serrato Agency. "
Venture Ortiz
August 10, 2026
5
out of
5
rating by Venture Ortiz
"Felix provided amazing customer service! He's super personable, professional, and went out of his way to help me. Plus, he got me a great rate!"
We responded:
"Mr. Ortiz thank you so much for your 5 star Google review. We’re thrilled to hear that Felix provided you with amazing customer service, being personable, professional, and going above and beyond. We’re also glad he was able to get you a great rate. We truly appreciate your support. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Fabiola Lonngi
August 7, 2026
5
out of
5
rating by Fabiola Lonngi
"Thank you Javier for your patience. Great service"
We responded:
"Fabiola thank you so much for the review. We really appreciate your kind words. We’re glad Javier was able to help, and we appreciate your patience. Thank you for choosing our State Farm Miguel Serrato Insurance Agency"
Maura Trejo
August 7, 2026
5
out of
5
rating by Maura Trejo
"Excelente servicio y Rapides
Altamente recordable"
We responded:
"Sra. Trejo muchas gracias por su reseña. Estamos muy agradecidos de que haya recibido un excelente servicio y rapidez. Si necesita ayuda en el futuro, con gusto le atenderemos. Gracias, Agencia de Miguel Serrato - State Farm"
Ismarl Vela
August 6, 2026
5
out of
5
rating by Ismarl Vela
"Javier went out of his way to help us, shared deep details, and answered every question."
We responded:
"Mr. Vela thank you so much for the 5 star Google review. We’re very glad to hear that Javier went above and beyond to help you, shared the details, and answered every question. We truly appreciate your trust in our agency. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Ivonne Ramirez
August 5, 2026
5
out of
5
rating by Ivonne Ramirez
"Pedro at State Farm provided excellent customer service throughout the entire process. He was friendly, patient, and took the time to answer all of my questions. Even when my policy needed additional review, he kept me informed and made sure I understood what was happening. I really appreciated his professionalism, honesty, and willingness to help. If you're looking for someone who genuinely cares about his customers, I highly recommend working with Pedro!"
We responded:
"Ms. Ramirez thank you so much for your wonderful 5 star review. We’re so glad to hear that Pedro provided excellent customer service throughout the entire process—being friendly, patient, and taking the time to answer all of your questions. We truly appreciate your trust and your recommendation. ¡Thank you for choosing our State Farm Miguel Serrato agency!"
Rebeca Vasquez
August 5, 2026
5
out of
5
rating by Rebeca Vasquez
"The agent that assist me was very helpful and attentive."
We responded:
"Rebeca we truly appreciate your positive feedback. It’s great to know our team provided the attentive support you deserve. Thank you for choosing our agency. We look forward to serving you again. State Farm - Miguel Serrato Agency in El Paso. TX. "
Arely Herrera
August 4, 2026
5
out of
5
rating by Arely Herrera
"The friendliest and most helpful staff! Love this agency! Miguel is super knowledgeable and helpful!"
We responded:
"Arely, Thank you for your positive feedback and for acknowledging the friendliest assistance provided by our agency. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. Thank you, State Farm - Miguel Serrato Agency El Paso, TX "
Isaac Ruiz
July 31, 2026
5
out of
5
rating by Isaac Ruiz
"Pedro was of great service"
We responded:
"Isaac thank you for your review. We’re glad to hear that Pedro provided great service. We appreciate your feedback and look forward to assisting you with your insurance needs. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Raul Nogami
July 30, 2026
5
out of
5
rating by Raul Nogami
"Great customer service
Llancy Aguilar it's great person to talk and understands your situations and explains you the details and process of policies"
We responded:
"Mr. Nogami thank you for your review and for sharing your experience with our agency. We’re glad to hear you received a reasonable price and great customer service. Llancy is dedicated to helping our customers understand their options, and we’re happy to know she was able to explain the details and process clearly. We appreciate your trust and look forward to continuing to assist you with your vehicle insurance needs. Thank you, State Farm - Miguel Serrato Insurance Agency"