State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mickey casto
March 20, 2025
5
out of
5
rating by mickey casto
"Great and friendly service 😁😁😁"
We responded:
"Mickey thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly service. Our team works hard to ensure every customer has a great experience, and your feedback means a lot to us. We look forward to serving you again soon. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX."
Juan Moreno
March 19, 2025
5
out of
5
rating by Juan Moreno
"Best customer service, i got treated really good was able to help me got what i needed i recommend State farm to anybody out there that need insurance"
We responded:
"Juan, Thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come. Miguel Serrato - State Farm Agent El Paso, TX"
Diva Saenz
March 19, 2025
5
out of
5
rating by Diva Saenz
"Todo fue profesional y atente el agente de Star farm gracias Pedro Torres"
We responded:
"Sra. Saenz muchas gracias por su comentario. Nos alegra saber que su experiencia fue profesional y atenta. Agradecemos sus palabras hacia Pedro Torres y todo el equipo de Star Farm. Estamos aquí para ayudarle siempre que lo necesites. ¡Esperamos verlos pronto! Gracias, State Farm - Miguel Serrato Agency"
Hector Cruz
March 18, 2025
5
out of
5
rating by Hector Cruz
"I have not had any issues with Miguel Serrato Isurance Agency, all it's insurance agents are freindly and helpful. In the 3 yrs I've been with this agency i have not had a problem and everytime i call they have been able to help me and answer all my questions without hesitation."
We responded:
"Mr. Cruz thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Miguel Serrato Insurance Agency over the past three years. Our team strives to provide friendly and helpful service, and it's wonderful to know that we've been able to assist you with all your questions. We truly appreciate your feedback and look forward to continuing to serve you in the future. Thank you, State Farm - Miguel Serrato Agency"
Altagracia Briones
March 13, 2025
5
out of
5
rating by Altagracia Briones
"Magnífica ayuda, me atendió Pedro Torres y aclaro todas mis dudas y excelente trato. Lo recomiendo al 100 %"
We responded:
"Sra. Briones muchas gracias por su reseña. Nos alegra saber que Pedro Torres pudo ayudarle y aclarar todas sus dudas. Agradecemos su recomendación y estamos aquí para servirle siempre. ¡Esperamos verla pronto!" Gracias, State Farm - Miguel Serrato Agency"
Mireya Vargas
March 11, 2025
5
out of
5
rating by Mireya Vargas
"Trato amable, me ayudó a resolver mis dudas y a tomar la mejor decisión."
We responded:
"Mireya muchas gracias por tu reseña. Nos alegra saber que recibiste un trato amable y que pudimos ayudarte a resolver tus dudas y a tomar la mejor decisión. Apreciamos tu confianza en nosotros y esperamos poder ayudarte nuevamente en el futuro. ¡Saludos! Miguel Serrato - Agente de Seguros de State Farm. "
Issac Ramirez
March 11, 2025
5
out of
5
rating by Issac Ramirez
"I’ve been with State Farm and Miguel for a few years now and I have no complains, they are very professional and they are always looking up for you."
We responded:
"Isaac thank you for your fantastic review. We're thrilled to hear that you've had a positive experience with Miguel and our team at State Farm. Your satisfaction is our priority, and we appreciate your trust in us over the years. If you ever need anything, don’t hesitate to reach out. We’re here for you. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Emmanuel Yeboah Okyere
March 11, 2025
5
out of
5
rating by Emmanuel Yeboah Okyere
"He is very good and treated me with respect"
We responded:
"Emmanuel thank you for your kind words. We're so glad to hear that Pedro provided you with respectful and excellent service. We appreciate your feedback and look forward to serving you again in the future. Thank you, State Farm - Miguel Serrato Agency"
madison gruno
March 11, 2025
5
out of
5
rating by madison gruno
"I had an outstanding experience with Pedro when purchasing my insurance. From the very beginning, Pedro was professional, friendly, and knowledgeable. He took the time to thoroughly explain all my coverage options, answered all my questions, and helped me find the best plan to fit my needs. His customer service was top-notch, and I really appreciated how patient and attentive he was throughout the process. Highly recommend working with Pedro if you’re looking for reliable and excellent service!"
We responded:
"Madison thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience with Pedro. He truly embodies our commitment to providing professional and personalized service. We're glad he was able to help you find the best insurance plan for your needs. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Sumit Chanda SU
March 5, 2025
5
out of
5
rating by Sumit Chanda SU
"Been using their auto insurance and super satisfied with the service. They are really humble to their customers. Highly recommended."
We responded:
"Sumit thank you so much for your kind words. We're thrilled to hear that you're satisfied with our auto insurance and our service. We strive to treat our customers with humility and respect, and it's wonderful to know that it shows. We truly appreciate your recommendation and look forward to continuing to serve you. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Carlos Lara
March 3, 2025
5
out of
5
rating by Carlos Lara
"Excellent customer service"
We responded:
"Mr. Lara, Thank you for the five-star rating. Our team works hard to provide excellent customer service, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance. Miguel Serrato - State Farm Insurance Agency "
Federico Yanez
March 3, 2025
5
out of
5
rating by Federico Yanez
"Muy buen servicio, muy amable, lo recomiendo, gracias"
We responded:
"Sr. Yanez muchas gracias por tu reseña. Nos alegra saber que disfrutaste de nuestro servicio y que te sentiste bien atendido. Agradecemos tu recomendación y esperamos verte nuevamente pronto. ¡Saludos! State Farm - Agencia de Miguel Serrato en El Paso, TX. "
jaime alvidrez
February 27, 2025
5
out of
5
rating by jaime alvidrez
"Me atendieron al momento me dieron opciones rapidamente excelente servicio,profecional y atento. gracias"
We responded:
"Jaime muchas gracias por tu comentario. Nos alegra saber que recibiste atención rápida y que encontraste nuestro servicio profesional y atento. Agradecemos mucho tu apoyo y esperamos poder atenderte nuevamente en el futuro. Gracias, Miguel Serrato Agente de Seguros de State Farm "
Jack Reeves
February 21, 2025
5
out of
5
rating by Jack Reeves
"Excellent customer service!!"
We responded:
"Thank you so much for your kind words. We're thrilled to hear that you had a great experience with our customer service. Your feedback means a lot to us, and we look forward to serving you again in the future. State Farm - Miguel Serrato Agency in El Paso, TX. "
Eric Camacho
February 19, 2025
5
out of
5
rating by Eric Camacho
"I commend Violet for her prompt and efficient assistance with my new RV camper trailer. Her helpfulness and kindness were greatly appreciated."
We responded:
"Eric thank you for your wonderful review. We’re delighted to hear that Violet provided you with prompt and efficient assistance with your new RV camper trailer. We’ll be sure to pass along your kind words to her. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new camper. State Farm - Miguel Serrato Agency in El Paso, TX. "
Gael Rom
February 17, 2025
5
out of
5
rating by Gael Rom
"Great service!!!"
We responded:
"Gael thank you for your positive feedback. We're glad to hear you had a great experience with our service. We appreciate your support and look forward to serving you again soon. State Farm - Miguel Serrato Agency in El Paso, TX. "
Gabriel M. Uzaga
February 17, 2025
5
out of
5
rating by Gabriel M. Uzaga
"Worked with State Farm for the first time and I can say that the agent, Miguel Serrato, was absolutely amazing by helping with what I needed. Went above and beyond! Very professional, friendly and definitely knew his job by offering what suit best for me. Can honestly say that he deserve a rise! Thanks so much, Miguel!"
We responded:
"Gabriel thank you so much for your wonderful review. We're thrilled to hear about your positive experience with our agency. We appreciate your kind words and will be sure to pass along your feedback to our team. If you need any further assistance, don't hesitate to reach out. Thanks again for choosing State Farm - Miguel Serrato Agency"
Alejandro Rodriguez
February 13, 2025
5
out of
5
rating by Alejandro Rodriguez
"Great Customer Service and rates. Thank you Miguel!!"
We responded:
"Alejandro thank you for your positive review! We're glad to hear that you had a great experience with our customer service and rates. We appreciate your kind words, and we’re here to assist you anytime you need. Thanks for choosing us. State Farm - Miguel Serrato Agency in El Paso, TX. "
David Callejas
February 13, 2025
5
out of
5
rating by David Callejas
"Extremely satisfied with the customer experience I had with Jocelyn and Llancy."
We responded:
"David thank you for your fantastic review! We're so glad to hear that you had an excellent experience with Jocelyn and Llancy. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, don’t hesitate to reach out. State Farm - Miguel Serrato Agency in El Paso, TX. "
Josefa Acosta
February 10, 2025
5
out of
5
rating by Josefa Acosta
"Muy amable !! Y servicial. Y explica todo."
We responded:
"Sra. Acosta muchas gracias por tus amables palabras. Nos alegra saber que nuestro servicio y explicaciones fueron de ayuda. Siempre estamos aquí para asistirle. ¡Esperamos verla pronto! State Farm - Miguel Serrato Agente de Seguros en El Paso, TX. "
Carlos Ruiz
February 8, 2025
5
out of
5
rating by Carlos Ruiz
"Great selling service"
We responded:
"Carlos, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. State Farm - Miguel Serrato Agency in El Paso, TX. "
Dana Ahedo
February 7, 2025
5
out of
5
rating by Dana Ahedo
"Pedro was very knowledgeable and professional. He made my bundeling home and auto very seem less, it was stress free. I have had my auto with State Farm since 2023."
We responded:
"Dana thank you so much for your kind words. We're thrilled to hear that Pedro provided you with a seamless and stress-free experience while bundling your home and auto insurance. It's great to have you as part of the State Farm family since 2023. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support. State Farm - Miguel Serrato Agency in El Paso, TX. "
Luis Gandara
February 5, 2025
5
out of
5
rating by Luis Gandara
"Excelente servicio!! 4 años con ellos y los mejores hasta ahorita, 100% recomendado!!"
We responded:
"¡Luis Muchas gracias por su excelente reseña! Nos alegra enormemente saber que ha tenido una gran experiencia con nosotros durante estos cuatro años. Agradecemos su recomendación y su confianza en nuestro servicio. Si necesita algo más en el futuro, no dude en contactarnos. ¡Estamos aquí para ayudarle! State Farm - Miguel Serrato Agente de Seguros en El Paso, TX. "
Erika Arras
February 5, 2025
5
out of
5
rating by Erika Arras
"La atención de Román Robles fue excelente Despejó todas mis dudas aclaro muy buen punto por punto todas mis preguntas"
We responded:
"Erika muchas gracias por su comentario tan positivo. Nos alegra saber que Román pudo atender todas sus dudas y responder a sus preguntas de manera clara y detallada. Su satisfacción es muy importante para nosotros. Agradecemos su apoyo y quedamos a su disposición para cualquier cosa que necesite en el futuro. Gracias, Miguel Serrato Agente de Seguros de State Farm en El Paso, Texas. "
Josh
February 5, 2025
5
out of
5
rating by Josh
"Llancy went above and beyond with helpful information. She gave me every angle on quotes and made transitioning insurance very easy. It was way easier than I've had at other insurance companies. Fantastic job on her part!"
We responded:
"Josh thank you so much for your kind words! We’re thrilled to hear that Llancy was able to provide you with the exceptional service and support you needed during your insurance transition. Our team strives to make the process as smooth as possible, and it’s great to know that we succeeded in your case. State Farm - Miguel Serrato agency in El Paso, TX. "