State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Pechanec
May 27, 2026
5
out of
5
rating by Robert Pechanec
"I was working with Violet who was very energetic and a pleasure to work with. She met all my conserns. She explained everything very well. She made good suggestions and I was able to get the coverage I was looking for at a reasonable price. She quoted a great savings on the price I was given on my renewal by Farmers auto coverage. I hope to work with her again in the future."
We responded:
"Mr. Pechanec thank you so much for your review! We’re thrilled to hear that you had a great experience working with Violet. We’re glad she was able to address all your concerns, explain everything clearly, and help you find the coverage you were looking for at a reasonable price—especially with the savings compared to your Farmers renewal. We truly appreciate your trust in State Farm, and we look forward to working with you again in the future. Miguel Serrato Insurance Agency in El Paso, TX. "
Nora Muñoz (Hija de YHWH)
May 27, 2026
5
out of
5
rating by Nora Muñoz (Hija de YHWH)
"Muy amable Pedro tiene un carácter muy especial para atender a los clientes.me atendió muy bien y me explicó con todo detalle acerca de la aseguranza.Mi Dios lo siga bendiciendo 🙏🌹🌹"
We responded:
"Sra. Muñoz muchas gracias por su reseña de 5 estrellas. Nos alegra muchísimo saber que Pedro le brindó una excelente atención y que pudo explicarle todo con detalle sobre su aseguradora. Gracias por su confianza en State Farm agencia de Miguel Serrato.🙏🌹"
Osvaldo Rodriguez
May 21, 2026
5
out of
5
rating by Osvaldo Rodriguez
"Very friendly staff..."
We responded:
"Osvaldo thank you for your review. We’re happy to hear our staff made a positive impression. Providing friendly and helpful service is what we strive for every day. We appreciate your support. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Rebeca Vasquez
May 20, 2026
5
out of
5
rating by Rebeca Vasquez
"The agent that assist me was very helpful and attentive."
We responded:
"Rebeca we truly appreciate your positive feedback. It’s great to know our team provided the attentive support you deserve. Thank you for choosing our agency. We look forward to serving you again. State Farm - Miguel Serrato Agency in El Paso. TX. "
Kathy Gilyard
May 15, 2026
5
out of
5
rating by Kathy Gilyard
"Miguel is very knowledgeable and takes the time to explain what is covered."
We responded:
"Kathy thank you so much for the 5 star review. I’m glad to hear you found a great price and that the time we spent reviewing your coverage was helpful. Making sure you fully understand what’s included in your vehicle insurance is always a priority. I appreciate you choosing our agency and look forward to continuing to take great care of you. State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Martha Hernandez
May 15, 2026
5
out of
5
rating by Martha Hernandez
"The office staff are very mice and helpful. They are knowledgeable and efficient."
We responded:
"Martha thank you for your words. I’m glad to hear our office team made a great impression. We take pride in being helpful, knowledgeable, and efficient for every customer who walks through our doors. We truly appreciate you choosing our agency and look forward to continuing to serve you. State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Alejandro Delgado
May 14, 2026
5
out of
5
rating by Alejandro Delgado
"excelente servicio, un agente profesionalmente preparado"
We responded:
"Sr. Delgado muchas gracias por su reseña y por calificarnos con 5 estrellas. Nos alegra saber que encontró un precio razonable y que recibió un servicio excelente. Agradecemos sus palabras sobre nuestro profesionalismo y nos da gusto haber podido ayudarle con su seguro de propiedad. Gracias por confiar en nuestra agencia. Estamos aquí para servirle siempre. Miguel Serrato Agente de Seguros de State Farm en El Paso, TX."
sandra pulido
May 14, 2026
5
out of
5
rating by sandra pulido
"Javier Lara was super helpful and very knowledgeable about all the insurance benefits offered to me which made the insurance process so easy and effective."
We responded:
"Ms. Pulido thank you for your 5 star review. We’re glad to hear that Javier was able to assist you so well. His knowledge and dedication to explaining all your insurance benefits truly make the process easier and more effective for our customers. We appreciate your trust in our agency and look forward to continuing to serve you. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jose Renteria
May 13, 2026
5
out of
5
rating by Jose Renteria
"Muchas gracias por su atención, fue muy satisfactorio su ayuda e información. Gracias por su tiempo Javier"
We responded:
"Sr. Renteria nos da mucho gusto saber que su experiencia fue satisfactoria y que la atención e información brindada por Javier fueron de ayuda. Agradecemos sinceramente su tiempo y su confianza en nuestra agencia. Estamos aquí para servirle siempre. Gracias, Miguel Serrato Agente de Seguros de State Farm en El Paso, TX."
Kenneth “Yariv” Wiberg
May 8, 2026
5
out of
5
rating by Kenneth “Yariv” Wiberg
"Violet was my insurance agent for auto and renters she was very nice and clear about the policy and she gave me a good deal I highly recommend her."
We responded:
"Kenneth thank you so much for the 5 star review. We’re thrilled to hear that you had such a great experience with Violet. She takes a lot of pride in making insurance simple, clear, and affordable, and your feedback means a lot to our whole team. We truly appreciate your recommendation and are grateful for the opportunity to help with your auto and renters insurance. We're always here if you need anything in the future. State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Amy Anderson
May 6, 2026
5
out of
5
rating by Amy Anderson
"Juan was THE KINDEST and very knowledgeable. Not only did he save me a ton on my car insurance, he was also very thorough and explained everything so I never had any questions. I am so excited to have State Farm and can’t recommend it and Miguel more!"
We responded:
"Amy, we're thrilled you had a great experience with our agency. We're pleased to hear you found our team knowledgeable. Thank you for choosing State Farm for your insurance needs and for referring us to your friends and family. We're here for you anytime you need assistance. State Farm - Miguel Serrato Agency in El Paso, TX. "
Baldomar Salazar
May 5, 2026
5
out of
5
rating by Baldomar Salazar
"Muy buenos precios good very good violeta nos estuvo atendiendonos muy bien fue muy amable y Cortes y nos ayudo para tener una mejor y mas buena cobertura en Nuestros muebles gracias violeta"
We responded:
"Sr. Salazar muchas gracias por su calificación de 5 estrellas. Nos da mucho gusto saber que encontró nuestros precios razonables y que Violet les atendió con tanta amabilidad y cortesía. Agradecemos que haya destacado el apoyo que les brindó para obtener una mejor y más completa cobertura para sus vehículos y pertenencias. Gracias por confiar en nuestra agencia. Será un placer seguir atendiéndoles. Gracias, Agencia de seguros de State Farm de Miguel Serrato en El Paso, TX."
Yvonne Lopez
May 4, 2026
5
out of
5
rating by Yvonne Lopez
"Understood my situation and worked with giving me the best price. Thank you."
We responded:
"Yvonne we’re truly glad we could understand your situation and work with you to find a price and coverage that fit your needs. We appreciate you choosing us for your property and vehicle insurance and look forward to being here whenever you need us. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Ephraim Morales
May 1, 2026
5
out of
5
rating by Ephraim Morales
"Very good service! Mr. Pedro Torres showed amazing customer service, answer all my questions and explain things in a very understandable way."
We responded:
"Ephraim thank you for taking the time to leave us such a positive review. We're glad Pedro was able to assist you and make everything easy to understand. We appreciate your business and look forward to serving you again in the future. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
M Mac
May 1, 2026
5
out of
5
rating by M Mac
"Violet was very professional and friendly and to include patient with all my questions."
We responded:
"Thank you for your wonderful 5 star review. We’re happy to hear that Violet provided professional, friendly, and patient service while answering all your questions. We appreciate your trust in our agency and are here whenever you need us. Thank you, State Farm - Miguel Serrato Insurance Agency servicing Texas and New Mexico."
Esteban zm
April 30, 2026
5
out of
5
rating by Esteban zm
"excelente servicio de javier"
We responded:
"Esteban muchas gracias por tu excelente reseña. Nos alegra saber que Javier te brindó un servicio excelente. Estamos aquí para ayudarte con lo que necesites. Gracias por confiar en nosotros. State Farm - Agencia de Seguros de Miguel Serrato en El Paso, TX. "
Alex Cortez
April 30, 2026
5
out of
5
rating by Alex Cortez
"Pedro helped me through the whole process. Very interactive and helpful. Thanks Pedro🙏🏽"
We responded:
"Alex thank you so much for your 5 star review. We're glad to hear that Pedro was able to assist you throughout the entire process and provided helpful, interactive support. We appreciate your trust in our agency. If you need anything else, feel free to reach out. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX & NM. "
Hector Cruz
April 29, 2026
5
out of
5
rating by Hector Cruz
"I have not had any issues with Miguel Serrato Isurance Agency, all it's insurance agents are freindly and helpful. In the 3 yrs I've been with this agency i have not had a problem and everytime i call they have been able to help me and answer all my questions without hesitation."
We responded:
"Mr. Cruz thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Miguel Serrato Insurance Agency over the past three years. Our team strives to provide friendly and helpful service, and it's wonderful to know that we've been able to assist you with all your questions. We truly appreciate your feedback and look forward to continuing to serve you in the future. Thank you, State Farm - Miguel Serrato Agency"
Brenda Garcia
April 29, 2026
5
out of
5
rating by Brenda Garcia
"Pedro was amazing. Excelent customer service. Super recomended."
We responded:
"Brenda thank you for the wonderful 5 star review. We're thrilled to hear that Pedro provided you with excellent customer service. Your recommendation means a lot to us. We're here whenever you need us. State Farm - Miguel Serrato Insurance Agency in El Paso, TX and NM. "
Jazmine Rodriguez
April 29, 2026
5
out of
5
rating by Jazmine Rodriguez
"Handled my inquiry very easily understood everything i needed made everything sooo simple for me thank you juan"
We responded:
"Jazmine thank you for your fantastic 5 star review. We’re glad Juan was able to make everything simple and easy to understand for you. We appreciate your kind words and are here to help anytime. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Fernando Segovia
April 29, 2026
5
out of
5
rating by Fernando Segovia
"Excelent service, clear explanation of the policies and an affordable price👌🏼Tanx Javier !!"
We responded:
"Mr. Segovia thank you so much for your wonderful 5 star review. We're thrilled to hear that Javier provided excellent service with clear explanations and affordable pricing. We appreciate your trust in us for your property and vehicle insurance needs. If you ever need anything, we're here to help. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Juan Muñoz
April 27, 2026
5
out of
5
rating by Juan Muñoz
"very helpful and patient."
We responded:
"Mr. Munoz we appreciate your feedback and are happy to hear you had a positive experience with our team. Providing patient and helpful service is our priority. Thank you for choosing us for your vehicle and life insurance needs. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Phillip Hart
April 23, 2026
5
out of
5
rating by Phillip Hart
"Very quick and precise help. It did t take long for the quote and he matched exactly what I had from my previous company."
We responded:
"Phillip thank you for choosing us. We're delighted we could assist with your insurance needs. Thank you for being part of Miguel Serrato - State Farm Insurance Agency "
Brenda Macias
April 23, 2026
5
out of
5
rating by Brenda Macias
"Javier was great!"
We responded:
"Brenda thank you for your review. We’re glad to hear you found our prices reasonable and that Javier provided great service. If you ever need anything, feel free to reach out. State Farm Miguel Serrato Insurance Agency in El Paso, TX. "
Leonardo Garcia Gonzalez
April 22, 2026
5
out of
5
rating by Leonardo Garcia Gonzalez
"Excelente atencioʻn. Asesoria muy clara, y un buen precio de la aseguranza, espero que no se cometan errores para seguir siempre con State Farm."
We responded:
"Leonardo muchas gracias por tus amables palabras. Nos alegra saber que la atención y asesoría fueron claras y que estás satisfecho con el precio de tu seguro. Trabajamos para brindar un servicio sin errores y mantener tu confianza en State Farm. ¡Estamos aquí para ayudarte siempre que nos necesites! Gracias, State Farm - Agencia de Miguel Serrato en El Paso, TX. "