State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zoila Muguercia
August 22, 2026
5
out of
5
rating by Zoila Muguercia
"Excelente servicio. Estoy muy satisfecha con la atención que recibí en esta Agencia de Seguros. Fueron muy amables, profesionales y se tomaron el tiempo para explicarme todo claramente. El proceso fue rápido, sencillo y me hicieron sentir muy bien atendida. Los recomiendo totalmente.
Muchas gracias por su excelente servicio!"
Cesar Rivera
August 19, 2026
5
out of
5
rating by Cesar Rivera
"They’re the best, specially Felix , he would go the extra mile to find you the best coverage at the best price I really recommend this place"
Maria Rivera
August 19, 2026
5
out of
5
rating by Maria Rivera
"Great place very affordable prices and Felix was very kind and helped me a lot to get the best coverage at reasonable price he was very attentive and answered all my questions, I really recommend this place"
Taurus
August 18, 2026
5
out of
5
rating by Taurus
"Miguel Serrato Was my agent excelente service"
Uvaldo flores
August 17, 2026
5
out of
5
rating by Uvaldo flores
"Very friendly and professional in getting my vehicle and homeowner insurance"
Jonnathan Jesus Chavez Amaro
August 14, 2026
5
out of
5
rating by Jonnathan Jesus Chavez Amaro
"Excelente servicio, muy atento y respetuoso el trato por parte de Javier super recomendado."
Herb Francis
August 12, 2026
5
out of
5
rating by Herb Francis
"Excellent service, thanks."
We responded:
"Mr. Francis thank you so much for your 5 star review. We really appreciate you choosing our State Farm agency. We’re glad you found our pricing reasonable and that you had an excellent experience, thank you again - State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Ruth Buendia
August 12, 2026
5
out of
5
rating by Ruth Buendia
"Excelente"
We responded:
"Ms. Buendia thank you so much for the review. We’re grateful you chose our State Farm agency for your property and vehicle insurance. We’re glad you loved the price and received excellent service. Thank you, State Farm - Miguel Serrato Insurance Agency"
ROSALINDA NANCY CHAPA GONZALEZ
August 11, 2026
5
out of
5
rating by ROSALINDA NANCY CHAPA GONZALEZ
"Excelente trato
Mucha paciencia
Claridad en su información
Muy atento"
We responded:
"Sra. Chapa le damos la bienvenida a la agencia y esperamos poderle brindar el mismo servicio por muchos años. Estamos muy contentos que le dimos un excelente trato, ya que es uno de nuestros objetivos. Por favor comuniquese con nosotros si tiene alguna pregunta en sus polizas. Gracias, State Farm - Miguel Serrato Agency. "
Venture Ortiz
August 10, 2026
5
out of
5
rating by Venture Ortiz
"Felix provided amazing customer service! He's super personable, professional, and went out of his way to help me. Plus, he got me a great rate!"
We responded:
"Mr. Ortiz thank you so much for your 5 star Google review. We’re thrilled to hear that Felix provided you with amazing customer service, being personable, professional, and going above and beyond. We’re also glad he was able to get you a great rate. We truly appreciate your support. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Fabiola Lonngi
August 7, 2026
5
out of
5
rating by Fabiola Lonngi
"Thank you Javier for your patience. Great service"
We responded:
"Fabiola thank you so much for the review. We really appreciate your kind words. We’re glad Javier was able to help, and we appreciate your patience. Thank you for choosing our State Farm Miguel Serrato Insurance Agency"
Maura Trejo
August 7, 2026
5
out of
5
rating by Maura Trejo
"Excelente servicio y Rapides
Altamente recordable"
We responded:
"Sra. Trejo muchas gracias por su reseña. Estamos muy agradecidos de que haya recibido un excelente servicio y rapidez. Si necesita ayuda en el futuro, con gusto le atenderemos. Gracias, Agencia de Miguel Serrato - State Farm"
Ismarl Vela
August 6, 2026
5
out of
5
rating by Ismarl Vela
"Javier went out of his way to help us, shared deep details, and answered every question."
We responded:
"Mr. Vela thank you so much for the 5 star Google review. We’re very glad to hear that Javier went above and beyond to help you, shared the details, and answered every question. We truly appreciate your trust in our agency. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Ivonne Ramirez
August 5, 2026
5
out of
5
rating by Ivonne Ramirez
"Pedro at State Farm provided excellent customer service throughout the entire process. He was friendly, patient, and took the time to answer all of my questions. Even when my policy needed additional review, he kept me informed and made sure I understood what was happening. I really appreciated his professionalism, honesty, and willingness to help. If you're looking for someone who genuinely cares about his customers, I highly recommend working with Pedro!"
We responded:
"Ms. Ramirez thank you so much for your wonderful 5 star review. We’re so glad to hear that Pedro provided excellent customer service throughout the entire process—being friendly, patient, and taking the time to answer all of your questions. We truly appreciate your trust and your recommendation. ¡Thank you for choosing our State Farm Miguel Serrato agency!"
Rebeca Vasquez
August 5, 2026
5
out of
5
rating by Rebeca Vasquez
"The agent that assist me was very helpful and attentive."
We responded:
"Rebeca we truly appreciate your positive feedback. It’s great to know our team provided the attentive support you deserve. Thank you for choosing our agency. We look forward to serving you again. State Farm - Miguel Serrato Agency in El Paso. TX. "
Arely Herrera
August 4, 2026
5
out of
5
rating by Arely Herrera
"The friendliest and most helpful staff! Love this agency! Miguel is super knowledgeable and helpful!"
We responded:
"Arely, Thank you for your positive feedback and for acknowledging the friendliest assistance provided by our agency. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. Thank you, State Farm - Miguel Serrato Agency El Paso, TX "
Isaac Ruiz
July 31, 2026
5
out of
5
rating by Isaac Ruiz
"Pedro was of great service"
We responded:
"Isaac thank you for your review. We’re glad to hear that Pedro provided great service. We appreciate your feedback and look forward to assisting you with your insurance needs. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Raul Nogami
July 30, 2026
5
out of
5
rating by Raul Nogami
"Great customer service
Llancy Aguilar it's great person to talk and understands your situations and explains you the details and process of policies"
We responded:
"Mr. Nogami thank you for your review and for sharing your experience with our agency. We’re glad to hear you received a reasonable price and great customer service. Llancy is dedicated to helping our customers understand their options, and we’re happy to know she was able to explain the details and process clearly. We appreciate your trust and look forward to continuing to assist you with your vehicle insurance needs. Thank you, State Farm - Miguel Serrato Insurance Agency"
Alexis Maestas
July 27, 2026
5
out of
5
rating by Alexis Maestas
"My insurance agent was very helpful and very informative, i highly recommend!"
We responded:
"Alexis thank you so much for your awesome review. We truly appreciate your kind words. We’re glad you found our team helpful and informative, and we’re grateful for your recommendation. If you ever need anything, we’re always here to help. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Maria Lourdes Garcia
July 23, 2026
4
out of
5
rating by Maria Lourdes Garcia
"e Serrato estuvo a la altura de mis expectativas me trató con mucha cortesía y me dió un excelente servicio es muy amable y cortés"
We responded:
"Sra. Garcua muchas gracias por su reseña. Nos alegra saber que el equipo estuvo a la altura de sus expectativas y que recibió un excelente servicio, con mucha cortesía y amabilidad. ¿Le gustaría decirnos qué podemos mejorar para que su experiencia sea de 5 estrellas la próxima vez? Queremos asegurarnos de superar sus expectativas. Gracias, State Farm - Agencia de Miguel Serrato"
kenneth iyamu
July 22, 2026
5
out of
5
rating by kenneth iyamu
"Miguel was wonderful in helping me get situated with my move to Texas and helping me set up my policy!"
We responded:
"Kenneth thank you for the 5 star Google review. We’re glad we could help you get situated with your move to Texas and set up your policy. We truly appreciate your trust. Welcome to Texas, and we’re here whenever you need us. Thank you, State Farm - Miguel Serrato Insurance Agency"
Rigo Garza
July 22, 2026
5
out of
5
rating by Rigo Garza
"Really great attitude and professional service!"
We responded:
"Mr. Garza thank you for your review. We’re glad you found our prices reasonable and received great attitude along with professional service. We truly appreciate your trust and support. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Anthony Rios
July 19, 2026
5
out of
5
rating by Anthony Rios
"Had a great experience with Pedro. He was very helpful from explaining all the different coverages and helped what best suited my family and I in home and auto insurance. I was really impressed in the quote I got as it was very competitive from the insurances I had prior to switching. Thank you Pedro!"
We responded:
"Mr. Rios thank you so much for your 5 star review. We’re thrilled to hear you had a great experience with Pedro. We’re glad he helped you understand the different coverage options and find what best suited your family for home and auto insurance. We also appreciate your comments about how competitive the quote was compared to your previous insurance. Thank you again for your trust - State Farm Miguel Serrato Insurance Agency in El Paso, TX. "
Liliana Martinez
July 17, 2026
5
out of
5
rating by Liliana Martinez
"Excelente servicio
!!"
We responded:
"Liliana muchas gracias por tu reseña. Nos alegra mucho que hayas recibido un excelente servicio y que encontraste buenos precios en nuestros seguros de propiedad y vehículos. Gracias por recomendarnos y bienvenida a State Farm - Agencia de Miguel Serrato en El Paso, TX."
Lorenzo Mirabal
July 16, 2026
5
out of
5
rating by Lorenzo Mirabal
"Very courteous and knowledgeable. Not forcing anything nor bad mouthing any other parties. Good experience, recommend to customers."
We responded:
"Lorenzo thank you so much for the 5 star Google review. We’re glad you felt taken care of our team believes in being courteous, knowledgeable, and honest without pressure. We truly appreciate your recommendation and look forward to helping you again in the future. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."