State Farm® Insurance Agent Miguel Serrato
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yvonne Lopez
May 4, 2026
"Understood my situation and worked with giving me the best price. Thank you."
Ephraim Morales
May 1, 2026
"Very good service! Mr. Pedro Torres showed amazing customer service, answer all my questions and explain things in a very understandable way."
"Ephraim thank you for taking the time to leave us such a positive review. We're glad Pedro was able to assist you and make everything easy to understand. We appreciate your business and look forward to serving you again in the future. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
M Mac
May 1, 2026
"Violet was very professional and friendly and to include patient with all my questions."
"Thank you for your wonderful 5 star review. We’re happy to hear that Violet provided professional, friendly, and patient service while answering all your questions. We appreciate your trust in our agency and are here whenever you need us. Thank you, State Farm - Miguel Serrato Insurance Agency servicing Texas and New Mexico."
Esteban zm
April 30, 2026
"excelente servicio de javier"
"Esteban muchas gracias por tu excelente reseña. Nos alegra saber que Javier te brindó un servicio excelente. Estamos aquí para ayudarte con lo que necesites. Gracias por confiar en nosotros. State Farm - Agencia de Seguros de Miguel Serrato en El Paso, TX. "
Alex Cortez
April 30, 2026
"Pedro helped me through the whole process. Very interactive and helpful. Thanks Pedro🙏🏽"
"Alex thank you so much for your 5 star review. We're glad to hear that Pedro was able to assist you throughout the entire process and provided helpful, interactive support. We appreciate your trust in our agency. If you need anything else, feel free to reach out. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX & NM. "
Hector Cruz
April 29, 2026
"I have not had any issues with Miguel Serrato Isurance Agency, all it's insurance agents are freindly and helpful. In the 3 yrs I've been with this agency i have not had a problem and everytime i call they have been able to help me and answer all my questions without hesitation."
"Mr. Cruz thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Miguel Serrato Insurance Agency over the past three years. Our team strives to provide friendly and helpful service, and it's wonderful to know that we've been able to assist you with all your questions. We truly appreciate your feedback and look forward to continuing to serve you in the future. Thank you, State Farm - Miguel Serrato Agency"
Brenda Garcia
April 29, 2026
"Pedro was amazing. Excelent customer service. Super recomended."
"Brenda thank you for the wonderful 5 star review. We're thrilled to hear that Pedro provided you with excellent customer service. Your recommendation means a lot to us. We're here whenever you need us. State Farm - Miguel Serrato Insurance Agency in El Paso, TX and NM. "
Jazmine Rodriguez
April 29, 2026
"Handled my inquiry very easily understood everything i needed made everything sooo simple for me thank you juan"
"Jazmine thank you for your fantastic 5 star review. We’re glad Juan was able to make everything simple and easy to understand for you. We appreciate your kind words and are here to help anytime. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Fernando Segovia
April 29, 2026
"Excelent service, clear explanation of the policies and an affordable price👌🏼Tanx Javier !!"
"Mr. Segovia thank you so much for your wonderful 5 star review. We're thrilled to hear that Javier provided excellent service with clear explanations and affordable pricing. We appreciate your trust in us for your property and vehicle insurance needs. If you ever need anything, we're here to help. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Juan Muñoz
April 27, 2026
"very helpful and patient."
"Mr. Munoz we appreciate your feedback and are happy to hear you had a positive experience with our team. Providing patient and helpful service is our priority. Thank you for choosing us for your vehicle and life insurance needs. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Phillip Hart
April 23, 2026
"Very quick and precise help. It did t take long for the quote and he matched exactly what I had from my previous company."
"Phillip thank you for choosing us. We're delighted we could assist with your insurance needs. Thank you for being part of Miguel Serrato - State Farm Insurance Agency "
Brenda Macias
April 23, 2026
"Javier was great!"
"Brenda thank you for your review. We’re glad to hear you found our prices reasonable and that Javier provided great service. If you ever need anything, feel free to reach out. State Farm Miguel Serrato Insurance Agency in El Paso, TX. "
Leonardo Garcia Gonzalez
April 22, 2026
"Excelente atencioʻn. Asesoria muy clara, y un buen precio de la aseguranza, espero que no se cometan errores para seguir siempre con State Farm."
"Leonardo muchas gracias por tus amables palabras. Nos alegra saber que la atención y asesoría fueron claras y que estás satisfecho con el precio de tu seguro. Trabajamos para brindar un servicio sin errores y mantener tu confianza en State Farm. ¡Estamos aquí para ayudarte siempre que nos necesites! Gracias, State Farm - Agencia de Miguel Serrato en El Paso, TX. "
Arlene Dungan
April 21, 2026
"I recently worked with Pedro at State Farm to bundle my home and auto insurance, and I couldn't be happier with the experience. From start to finish, Pedro was extremely professional and took the time to ensure everything was clearly explained. He helped me insure fantastic discounts. It is rare to find someone who balances high-level professionalism with such a helpful, though approach. If your looking for someone who is knowledgeable and truly looks out for your best interest, I highly recommend reaching out to Pedro. Thank you for great service."
"Ms. Dungan thank you so much for your wonderful feedback. We’re delighted to hear that Pedro provided you with professional and attentive service, and that you were able to take advantage of great discounts. It’s our goal to make sure every customer feels informed and well cared for. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future. State Farm - Miguel Serrato Agency in El Paso, TX. "
Angel Betancourt
April 20, 2026
"Pedro is a great agent nice guy, super attentive and very knowledgeable about all things involving the policies we’re very happy with our new policy and he definitely saved us a lot of money. Thanks Pedro:)"
"Ms. Betancourt thank you very much for your positive feedback. We are pleased to hear that Pedro provided you with attentive and knowledgeable service and was able to help you secure a policy that meets your needs while saving you money. Your satisfaction is very important to us, and we appreciate your trust in our agency. Please do not hesitate to contact us if you require any further assistance. State Farm - Miguel Serrato Agency"
robert houle
April 20, 2026
"Been a state farm customer for over three decades; Annette Haverly took great care of me for the first two; have received poor service afterwards and went i changed to Miguel serrato about 5 years ago and he said he could take care of me. When he was in his previous office service was great but on his new address 3800 n. Mesa there is little to no service. When rates increase I was always called ahead of time to explain the changes; he no longer provides this service. He no longer is available."
"Mr. Houle thank you for being a loyal State Farm customer for over three decades. We truly appreciate your long standing trust in our agency. I’m sorry to hear that your recent experiences have not met your expectations. Providing attentive and proactive service is very important to us, and I apologize for any inconvenience you’ve experienced since the office relocation. Please know that we value your feedback and are committed to improving our communication and availability. I would welcome the opportunity to discuss your concerns personally and ensure you receive the service you deserve. Feel free to contact us at your convenience, and we’ll do our best to make things right. Thank you once again for your feedback and for being a valued member of our agency family. State Farm – Miguel Serrato Agency"
Dan Salas
April 20, 2026
"Javier was very thorough and attentive. He set me up with a very good package for a great deal. I immediately made the switch."
"Mr. Salas thank you for the great feedback. We’re glad to hear Javier was thorough and attentive, and that he helped you find a package that fits your needs at a great value. We appreciate you making the switch and trusting our agency. Please don’t hesitate to reach out if there’s ever anything we can assist with. Thank you, Miguel Serrato - State Farm Agency"
Omavi Bailey
April 17, 2026
"Awesome agent. Knowledgeable Patient and Honest."
"Mr. Bailey thank you very much for your kind and positive review. We are delighted to hear about your excellent experience with Kevin. Your feedback is greatly appreciated, and please know that we remain at your service for any future insurance needs. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Jonathan Reyes hinostroza
April 16, 2026
"Muy recomendable siemore bien atentos y buscando la manera de ayudarte"
"Jonathan muchas gracias por tu recomendación. Nos alegra saber que siempre has recibido una atención dedicada y que estamos buscando la mejor manera de ayudarte. Aquí estamos para lo que necesites. State Farm - Agencia de Miguel Serrato en El Paso, TX. "
Jessica Garcia
April 15, 2026
"Javier was very knowledgeable and patient! He clearly explained all my options and took the time to show me how price is affected when adding and removing to the policy which helped me decide what was best for me! I highly recommend working with him for your insurance needs!"
"Jessica we really appreciate you taking the time to share your experience. Javier enjoys helping customers understand their options and make the best choices, so it’s great to hear that his approach made a difference for you. Thank you for recommending us and we’re here anytime you need us! State Farm - Miguel Serrato Agency in El Paso, TX."
Ricardo Huizar
April 15, 2026
"Juan fue un excelente agente, el aclaro todas mis dudas y me ayudo con toda mis cotizaciones, siempre fue muy professional y lo recomiendo mucho."
"Sr. Huizar muchas gracias por sus amables palabras. Nos complace saber que Juan pudo aclarar todas sus dudas y asistirle con sus cotizaciones. Agradecemos mucho su recomendación y estamos a su disposición para cualquier necesidad futura. Gracias por confiar en nuestra agencia. State Farm - Agencia de Miguel Serrato en El Paso, TX. "
Liliana Zapien
April 11, 2026
"Excelente servicio contestan de inmediato y me ayudo mucho en buscar buenas coberturas y a buen precio."
"Liliana, Nos encanta leer comentarios como el suyo ya que nuestra misión es educar en seguros a nuestros clientes y brindarles un servicio extraordinario. Gracias, State Farm Miguel Serrato Agency El Paso, TX"
Nora Cummings
April 8, 2026
"I’m so happy with State Farm, my agent is so helpful and knowledgeable. Customer service is always quick responding to any of my inquiries. I highly recommend Miguel Serrato State Farm Agency."
"Mrs. Cummings thank you so much for your words and recommendation. We’re thrilled to hear that you’re happy with our service and that our team have been helpful and responsive to your needs. At Miguel Serrato State Farm Agency, we’re committed to providing great prices and excellent customer service for all your insurance needs. We look forward to continuing to serve you for motorcycle, property, vehicle, and commercial insurance. Thank you again for choosing us. State Farm - Miguel Serrato Agency servicing Texas and New Mexico. "
Robert Moseley
April 8, 2026
"OMG this girl…Violet in the State Farm office in El Paso. The office of Miguel Serrato. Violet was on point and made my request seamless. I’m not positive but that girl may have angel wings. She is definitely a huge asset to our organization."
"Robert thank you so much for your amazing review. We're thrilled to hear that Violet provided you with such exceptional service and made your experience seamless. She truly is a valuable member of our team! If you need anything else in the future, don't hesitate to reach out. We appreciate your kind words. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Luis Martinez
April 8, 2026
"I’ve had insurance with them for a while now. Everyone at this office is always very professional."
"Mr. Martinez thank you for your continued trust and kind words. We’re proud to have a professional team dedicated to serving you. We look forward to supporting you for many years to come. State Farm - Miguel Serrato Agency"