State Farm® Insurance Agent Miguel Serrato
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Muhammad Aktaruzzaman
March 28, 2026
5
out of
5
rating by Muhammad Aktaruzzaman
"I had a great experience at state farm insurance. Mr Pedro helped me to find the right policy for my vehicles. He explained very clearly. Very friendly and professional. I really appreciate for the great customer service."
Jessica Maeurer
March 27, 2026
5
out of
5
rating by Jessica Maeurer
"Pedro was very professional and helpful."
Juan carlos Jaramillo
March 25, 2026
5
out of
5
rating by Juan carlos Jaramillo
"Javier nos ayudó en el proceso de la póliza de nuestros carro y póliza de hogar excelente servicio el que nos brindó, muy profesional y atento."
We responded:
"Juan Carlos muchas gracias por tus amables palabras. Nos alegra mucho saber que Javier pudo brindarte un excelente servicio y acompañarte de manera profesional y atenta durante el proceso de tus pólizas de auto y hogar. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nuestra agencia! State Farm - Miguel Serrato Agency en el Paso, TX. "
Vicente Arias
March 24, 2026
5
out of
5
rating by Vicente Arias
"Good service 👍"
We responded:
"Mr. Arias, Thank you for taking a moment to rate your positive experiences with us. Our team will always be here to handle your insurance needs. Miguel Serrato - State Farm Insurance Agency "
Jose Rodriguez
March 23, 2026
5
out of
5
rating by Jose Rodriguez
"Excelente asistencia por parte del agente Pedro, muy agradecido por la claridad y la amabilidad con la que explicó y contestó todas mis preguntas. Muy profesional, definitivamente recomiendo ir a este lugar."
We responded:
"Sr. Rodriguez muchas gracias por sus amables palabras y por tomarse el tiempo de compartir su experiencia. Nos alegra saber que Pedro pudo brindarle la claridad y amabilidad que esperaba. Estamos comprometidos a ofrecer un servicio profesional y cercano a todos nuestros clientes. ¡Esperamos seguir atendiéndole con la misma dedicación en el futuro! Gracias, State Farm - Miguel Serrato Agency"
Armando Portillo
March 20, 2026
5
out of
5
rating by Armando Portillo
"They were quick and got me a good price."
Rebecca Vogan
March 20, 2026
5
out of
5
rating by Rebecca Vogan
"Mr Serrano was able to explain everything clearly to me. He was patient. I was very satisfied with how quickly everything went."
We responded:
"Mrs. Vogan, Thank you for the five-star rating. Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance. Miguel Serrato - State Farm Agency"
Carlos Aguirre
March 18, 2026
5
out of
5
rating by Carlos Aguirre
"Me gustó el servicio gracias state farm muy amables"
We responded:
"Sr. Aguirre muchas gracias por su comentario. Nos alegra mucho saber que quedo satisfecho con nuestro servicio y precios. En State Farm estamos siempre para ayudarle. ¡Saludos! State Farm - Miguel Serrato Agency en el Paso, TX. "
Vidal Gallegos
March 18, 2026
5
out of
5
rating by Vidal Gallegos
"Excelente trato del Sr. Javier de State Farm. Muy respetuoso y atento para explicar las cosas"
We responded:
"Muchas gracias por tu comentario. Nos alegra saber que Javier te brindó un trato respetuoso y atento. En State Farm estamos comprometidos a ofrecerte el mejor servicio y precios razonables. Estamos para ayudarte con lo que necesites. Gracias, State Farm - Miguel Serrato Agency "
Arely Silveyra
March 18, 2026
5
out of
5
rating by Arely Silveyra
"quiero recomendar a state farm desde el primer momento me brindaron atención clara, profesional y muy amable, me ayudaron en todo el proceso de mi aseguranza, resolviendo mis dudas y ofreciéndome opciones que realmente se ajustaban a lo que necesitaba sin duda, los recomiendo por su compromiso y confianza"
We responded:
"Arely muchas gracias por tu recomendación y tus amables palabras. Nos alegra mucho saber que recibiste una atención clara, profesional y amable desde el primer momento. En State Farm estamos comprometidos a ayudarte y ofrecerte las mejores opciones que se ajusten a tus necesidades. ¡Gracias por confiar en nosotros! State Farm - Miguel Serrato Agency en El Paso, TX."
Ryan
March 13, 2026
5
out of
5
rating by Ryan
"I purchased a State Farm policy through the app. It was very easy! I was assigned to this office as my local agent. They reached out from this office to follow-up, offered me a rate for homeowners insurance to help save by bundling. Long story short, I expressed that I was not interested in homeowners at this time but I will say they were extremely friendly and professional and not persistent at all which I appreciatd. Just very polite, very nice and friendly staff! Regarding State Farm, since switching to them, great rates, a nice app and everything has been a breeze! I would absolutely recommend State Farm and the staff at this office is nice, friendly and eager to help! I appreciate this type of service, thank you!"
We responded:
"Ryan thank you so much for your lovely and detailed feedback. We’re delighted to hear that the app made purchasing your policy easy and that our team provided friendly and professional service without any pressure. At State Farm, we strive to make insurance simple and convenient for our customers. We truly appreciate your recommendation and look forward to assisting you whenever you need us. Thanks again for choosing State Farm - Miguel Serrato Agency in El Paso, TX."
Danielle Cohick
March 12, 2026
5
out of
5
rating by Danielle Cohick
"Pedro was very helpful in setting up new insurance coverage. He had helpful recommendations for the policy and was a pleasure to work with."
We responded:
"Danielle thank you so much for your kind words. We're glad Pedro could assist you in finding the right coverage and make the process easy. If you ever need anything else, we're here to help. Thank you for choosing State Farm - Miguel Serrato Agency in El Paso, TX."
Ernesto De la cruz
March 10, 2026
5
out of
5
rating by Ernesto De la cruz
"Muy amable la persona k m atendio y m esplico paso x paso gracias miguel serrato"
We responded:
"Ernesto muchas gracias por tu comentario. Nos alegra saber que la atención fue amable y clara para ti. Estamos aquí para ayudarte en lo que necesites. Gracias por confiar en State Farm - Miguel Serrato Agency en El Paso, TX."
Micah Lasseter
March 9, 2026
5
out of
5
rating by Micah Lasseter
"Pedro was literally the best insurance agent I’ve ever worked with. I think what I loved most was the clarity he provided for each policy we worked through. He helped me understand it in everyday language so that I knew exactly what I was signing up for."
We responded:
"Micah thank you so much for your wonderful feedback. We're thrilled to hear that Pedro provided clear explanations and made the process easy to understand. We’re proud to have him on our team, and we appreciate you choosing State Farm. If you ever need assistance, we’re here to help! Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Sonia Moreno
March 9, 2026
5
out of
5
rating by Sonia Moreno
"Excelente atención por parte de mi Agente Llanci Aguilar, siempre es muy cordial y me explica todo con detalle y siempre está disponible para cualquier duda que tengo"
We responded:
"Sonia muchas gracias por tus amables palabras. Nos alegra saber que Llancy te ha brindado una atención cordial y detallada, y que siempre está disponible para resolver tus dudas. En State Farm estamos comprometidos a ofrecerte el mejor servicio. Gracias por confiar en nosotros. State Farm - Miguel Serrato Agency"
Wenibwe Hadijah
March 7, 2026
5
out of
5
rating by Wenibwe Hadijah
"Javier was really helpful"
We responded:
"Mr. Hadijah thank you for sharing your experience. Javier is always ready to assist, and we’re glad he could support you. We look forward to serving you again at State Farm - Miguel Serrato Agency in El Paso, TX. "
deportcmc
March 6, 2026
5
out of
5
rating by deportcmc
"Exelente servicio, un trato hamable y cordial, solucion rapida del tramite y sobre todo Muy buen Precio. explicacion de la poliza a detalle, sin puntos ocultos ni nada por el estilo. Muy recomendable..."
We responded:
"Muchas gracias por tu excelente reseña. Nos alegra saber que recibiste un trato amable y cordial, así como una explicación clara y transparente de tu póliza. En State Farm nos esforzamos por ofrecer un servicio rápido, confiable y con precios justos. Agradecemos mucho tu recomendación. Estamos para ayudarte siempre. Gracias, State Farm - Miguel Serrato Agency en El Paso, TX."
Claudia Acuña
March 6, 2026
5
out of
5
rating by Claudia Acuña
"Excelente atención, muy eficiente aclaro todas mis dudas"
We responded:
"Claudia, Muchas gracias por tomarse el tiempo de dejarnos la experiencia que le brindamos en el proceso de su póliza. Esperamos poderle atender por muchos años más. Gracias, State Farm Miguel Serrato Agente de Seguros en El Paso, TX "
Silvia Mejia
March 6, 2026
5
out of
5
rating by Silvia Mejia
"Gracias por su atención y amplia disposición, excelente servicio y explicaciones"
We responded:
"Silvia, Muchas gracias por confiar en nosotros en la protección de sus queridos y póliza de vida. Esperamos tenerla con nosotros por muchos años. Gracias, Miguel Serrato - Agente de Seguros de State Farm"
Yadi D
March 4, 2026
5
out of
5
rating by Yadi D
"Miguel was super helpful and played every saving scenario I asked for without hesitation. He got me better coverage for way less than I was paying!"
We responded:
"We truly appreciate your positive feedback. It’s wonderful to know you received excellent service and found a policy that works better for you. Thank you for choosing our agency. We look forward to continuing to support you and welcome to the family. State Farm - Miguel Serrato Agency in El Paso, TX. "
Ricky Hardwick
March 4, 2026
5
out of
5
rating by Ricky Hardwick
"Great service"
We responded:
"Ricky thank you so much for your kind words. We’re glad to hear you found our pricing reasonable and our service great. We truly appreciate your support. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jules Ames
March 2, 2026
5
out of
5
rating by Jules Ames
"Quite possibly the easiest 10 minute call I've ever made. Got me set up with the policy within those 10 minutes for a foreign import. Miguel, did not hesitate to get me set up as quickly as possible. He was very polite, clear, and concise. I recommend you contact them if you have any special requests for insurance very good job. Update: March 2026 Still the easiest calls and service, Llancy was to my aid this time, and was able to get me set up hassle free. Very pleased with their service!"
We responded:
"Thank you so much for the awesome review! We’re thrilled to hear we made the process quick and easy for you. It’s always our goal to provide clear and helpful service, especially for unique requests like yours. We really appreciate the recommendation and look forward to helping you with anything you need in the future. Thank you, State Farm - Miguel Serrato Agency"
Mariafernanda Maldonado
March 2, 2026
5
out of
5
rating by Mariafernanda Maldonado
"Pedro hizo el proceso muy fácil, tuvo mucha paciencia y me explicó todo perfectamente además que me resolvió todas mis dudas. Excelente servicio y atención al cliente"
We responded:
"Mariafernanda muchas gracias por tus amables palabras y por compartir tu experiencia con nuestra agencia. Nos alegra mucho saber que Pedro te brindó un excelente servicio, con paciencia y claridad para resolver todas tus dudas. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros! Agencia de Miguel Serrato - State Farm. "
Angela M
February 27, 2026
5
out of
5
rating by Angela M
"Pedro is very Attentive & helpful! Made this process easy for me & I’m glad I was recommended to him."
We responded:
"Angela we’re so happy to hear that Pedro was able to make the process smooth and straightforward for you. It means a lot that you were recommended to him and had such a positive experience. Thank you for trusting us with your vehicle insurance. We’re here whenever you need us. Thank you, State Farm - Miguel Serrato Agency"
ANDREW V
February 26, 2026
5
out of
5
rating by ANDREW V
"Javier was great, fast response time"
We responded:
"Andrew thank you for your fantastic feedback. We’re glad to hear Javier provided quick and helpful service, and that you’re happy with the pricing. It’s our pleasure to assist with your vehicle insurance needs. Please don’t hesitate to reach out if you need anything else. State Farm - Miguel Serrato Agency in El Paso, TX. "