State Farm® Insurance Agent Miguel Serrato
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
alexandria lagua
September 8, 2025
5
out of
5
rating by alexandria lagua
"Miguel was incredibly helpful and kind! He really knows his stuff and I would definitely recommend anyone looking you use StateFarm to go through him!"
Mariana Lopez
August 25, 2025
5
out of
5
rating by Mariana Lopez
"Great customer service! Very responsive. Pedro was great, he was super patient and would follow up as needed. He was very good at explaining coverage and premiums. I am very happy with my new agent!!"
We responded:
"Mariana thank you so much for your kind words. We're thrilled to hear that Pedro provided you with excellent service and clear explanations. We truly appreciate your trust in our agency and look forward to assisting you with all your insurance needs. Welcome to the State Farm family - Miguel Serrato Agency"
Daniel Acosta
August 22, 2025
5
out of
5
rating by Daniel Acosta
"Excellent experience! They reached out to me for a a cheaper quote among their systems and made the whole process as easy as can be!"
We responded:
"Mr. Acosta thank you for your wonderful feedback. We're glad we could find you a more affordable quote and make the process smooth and easy. Your satisfaction is our top priority, and we appreciate you choosing our agency for your insurance needs. State Farm - Miguel Serrato Agency in El Paso, TX. "
Tiffeny Givens
August 21, 2025
5
out of
5
rating by Tiffeny Givens
"State Farm – Excellent Service! Violet was incredibly helpful—genuinely kind, knowledgeable, and efficient. She made the entire process smooth and stress-free. The service overall was top-notch, and the insurance options were both affordable and comprehensive. Highly recommend!"
We responded:
"Tiffeny thank you for the 5-star review! We're glad to hear you had a great experience with our agency here in Texas. If you ever need anything, we're just a call away! State Farm - Miguel Serrato Agency"
Rudy Escobedo
August 21, 2025
5
out of
5
rating by Rudy Escobedo
"best costumer service 👌"
We responded:
"Rudy thank you so much for your kind words. We're thrilled to hear you had a great experience with our customer service. We're always here to help! State Farm - Miguel Serrato Agency 😊"
Anthony Galvan
August 18, 2025
5
out of
5
rating by Anthony Galvan
"Gracias por su buen servicio. Gracias por la atención."
We responded:
"Anthony muchas gracias por sus amables palabras. Nos alegra saber que está satisfecho con nuestro servicio y atención. Estamos aquí para ayudarle en lo que necesite.Gracias, Miguel Serrato Agente de Seguros de State Fam en El Paso, TX. "
Dariel Escalante
August 13, 2025
5
out of
5
rating by Dariel Escalante
"The staff is very friendly and they resolve things very quickly."
We responded:
"Mr. Escalante thank you so much for your kind words. We're thrilled to hear that our team was friendly and efficient in resolving your needs. Your satisfaction is our top priority, and we appreciate your trust in our agency. If you ever need assistance in the future, we're here to help. State Farm - Miguel Serrato Agency in Texas. "
David Gerli
August 13, 2025
5
out of
5
rating by David Gerli
"I just finished transferring my home and 5 of my cars to State Farm. My experience was very very good. A personal thanks to the agency as a whole and to Javier Lara who was awesome helping me through everything. Thanks guys !!!!"
We responded:
"David thank you so much for your kind words and trust in us. We’re thrilled to hear that your experience transferring your home and vehicles to State Farm went smoothly. Javier and the entire team appreciate your recognition and are always here to help you whenever you need. Thanks again for choosing us. State Farm - Miguel Serrato Agency in El Paso, TX. "
Marysol Montilla
August 11, 2025
5
out of
5
rating by Marysol Montilla
"Great service Pedro was very helpful and knowledgeable he explain the type of coverage for house insurance and pricing."
We responded:
"Marysol thank you for your kind feedback. We’re glad to hear that Pedro was able to provide helpful and knowledgeable guidance about your home insurance coverage and pricing. We appreciate your trust in our agency and are here to assist you anytime you need. State Farm - Miguel Serrato Agency"
Valentina Airam Arreola Cesar
August 11, 2025
5
out of
5
rating by Valentina Airam Arreola Cesar
"Excelente trato y servicio, recomendado al 100%"
We responded:
"Valentina muchas gracias por tu excelente comentario y recomendación. Nos alegra mucho saber que quedaste satisfecha con nuestro trato y servicio. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros! State Farm - Agencia de Miguel Serrato"
Anna Barron
August 7, 2025
5
out of
5
rating by Anna Barron
"Staff is very professional, helpful and patient to your needs. I would definitely recommend them. 👍"
We responded:
"Ms. Barron thank you for your wonderful feedback. We’re glad our team could provide professional, helpful, and patient service to meet your needs. Your recommendation means a lot to us! We're always here to help. State Farm - Miguel Serrato Agency in El Paso, TX. "
Pedro Edel Juarez
August 7, 2025
5
out of
5
rating by Pedro Edel Juarez
"Muy amables y professionales"
We responded:
"Pedro muchas gracias por tu comentario. Nos alegra saber que encontraste a nuestro equipo amable y profesional. Estamos aquí para ayudarte en todo lo que necesites. State Farm - Miguel Serrato Agency"
Sabbir Ahmed
August 6, 2025
5
out of
5
rating by Sabbir Ahmed
"Attended very warmly, and it was fast."
We responded:
"Sabbir thank you for your kind feedback. We’re glad to hear you received warm and prompt service. We appreciate your trust and are always here to assist you. State Farm - Miguel Serrato Agency in El Paso, TX. "
Luisa De la llave
August 6, 2025
5
out of
5
rating by Luisa De la llave
"Excellent experience! Super quick and affordable. Miguel assists were a great help."
We responded:
"Luisa thank you so much for your kind words. We're thrilled to hear that you had an excellent experience and found our service quick and affordable. We appreciate your trust in our agency and look forward to serving you again in the future. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Trevor Harrison
August 4, 2025
5
out of
5
rating by Trevor Harrison
"Llancy is legit"
We responded:
"Trevor thank you for the great feedback. We’re glad to hear Llancy provided you with excellent service. We appreciate your trust in our agency and look forward to assisting you again. State Farm - Miguel Serrato Agency"
Veronica Trevizo
August 2, 2025
5
out of
5
rating by Veronica Trevizo
"Buen servicio excelente trato al cliente muchas gracias."
We responded:
"Veronica, Muchas gracias por la confianza que nos brinda y sus buenas palabras. Miguel Serrato - Agente de Seguros de State Farm"
Ike Iyamu
August 2, 2025
5
out of
5
rating by Ike Iyamu
"Violet, did an excellent job in providing me with details and options of my coverage."
We responded:
"Thank you for the review and shoutout for Pedro. I'm pleased to hear that you are satisfied with the service provided by our office. We look forward to continuing to meet your insurance needs in the future. State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Andres Aguilar
August 1, 2025
5
out of
5
rating by Andres Aguilar
"Thank you to the Miguel Cerrato agency and his staff. I was able to set my new insurance for home and auto. I’m very pleased with the service. I will highly recommend them to anyone that wants to get insurance for their house or cars State Farm at 100% legit option if anyone wants to save money"
We responded:
"Andres thank you so much for your wonderful feedback. We’re delighted to hear that you’re pleased with the home and auto insurance coverage and that Miguel Serrato and our team were able to assist you. Your recommendation means a lot to us. We’re here to help whenever you need, and we appreciate your trust in State Farm as a great option for saving money. State Farm - Miguel Serrato Agency"
Edgar Moriel
July 27, 2025
5
out of
5
rating by Edgar Moriel
"Excelente Atención !!!"
We responded:
"Sr. Moriel muchas gracias por su comentario. Nos alegra saber que recibio una excelente atención. En nuestra agencia de State Farm en El Paso, siempre estamos comprometidos a brindarle el mejor servicio. ¡Esperamos seguirle atendiéndote pronto! Gracias, State Farm - Miguel Serrato Agency"
Julio Norman
July 24, 2025
5
out of
5
rating by Julio Norman
"I was impressed by the professionalism as well as a friendliness of the staff. I found the rates to be very fair and their service speedy. I plan to be a long-term customer as well as recommending them to my friends and family. I would especially like to give my thanks to Pedro for all the help he provided"
We responded:
"Mr. Norman thank you so much for your kind words. We’re delighted to hear that you had a positive experience with our team and found our rates fair and service speedy. Pedro will be especially happy to hear your thanks. We truly appreciate your trust and look forward to serving you, your friends, and family for many years to come. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Alice Eunjung Lee
July 18, 2025
5
out of
5
rating by Alice Eunjung Lee
"I have a great experience with the service from this place. Transferring the plan over from other states to here was smooth and Violet was fantastic with answering all of my questions, reviewing my insurance policy and quotes, and making sure everything is good to go. Love her attention to details!"
We responded:
"Alice thank you so much for your kind words! We're thrilled to hear that your experience with us was smooth and that Violet was able to provide excellent service. We pride ourselves on attention to detail and making sure our clients feel confident and informed. If you ever need anything else, don’t hesitate to reach out. We appreciate your trust in our State Farm agency here in El Paso, Miguel Serrato Agent. "
PEDRO RENTERIA
July 11, 2025
5
out of
5
rating by PEDRO RENTERIA
"Muy buena atención, detallada en cada aspecto presentándome las diferentes opciones"
We responded:
"Sr. Renteria muchas gracias por su comentario. Nos alegra saber que la atención fue de su agrado y que pudimos presentarle todas las opciones detalladamente. Estamos para ayudarle en lo que necesite. ¡Esperamos verle pronto! Gracias. State Farm - Miguel Serrato Agency"
Jim Bennitt
July 9, 2025
5
out of
5
rating by Jim Bennitt
"I really appreciated Miguel’s prompt responses and customer service."
We responded:
"Mr. Bennitt thank you so much for your kind words. We're thrilled to hear that we provided prompt responses and excellent customer service. We appreciate your feedback and look forward to assisting you again in the future. Thank you, State Farm - Miguel Serrato Agency"
Jessica V
July 3, 2025
5
out of
5
rating by Jessica V
"Best insurance prices!!"
We responded:
"Jessica thank you so much for your kind words. We're thrilled to hear you’re happy with our insurance prices. If you ever need any assistance or have questions, we're here to help, State Farm - Miguel Serrato Agency"
ricardo Cervantes
July 3, 2025
5
out of
5
rating by ricardo Cervantes
"Great service, helpful and very informative, Pedro gives a very good and detailed explanation."
We responded:
"Ricardo thank you so much for your kind words. We're thrilled to hear that Pedro provided you with helpful and detailed service. We truly appreciate your feedback and look forward to assisting you again in the future. Thank you, State Farm - Miguel Serrato Agency"