State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sergio Rochin
September 10, 2026
5
out of
5
rating by Sergio Rochin
"Muy buena experiencia, me atendió Javier ,muy buena disposición y aclarando dudaspor supuesto mejoro cobertura y precio gracias"
We responded:
"Sr. Rochin, muchas gracias por su reseña. Nos alegra muchísimo saber que tuvo una muy buena experiencia con Javier. También agradecemos que haya podido aclarar sus dudas y que encontraran una mejor cobertura y precio. Gracias por confiar en nuestra agencia. State Farm - Miguel Serrato Insurance Agency en El Paso, TX. "
Natalia Lara
September 10, 2026
5
out of
5
rating by Natalia Lara
"Felix helped me a lot with my car insurance! He explained everything with details and was very patient. Thanks again!"
We responded:
"Natalia thank you so much for your review. We’re glad to hear Felix helped you with your car insurance, explained everything in detail, and was patient throughout the process. We truly appreciate your business and your kind words. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Alfredo Razo
September 9, 2026
5
out of
5
rating by Alfredo Razo
"Very professional and to the point on our needs."
We responded:
"Mr. Razo thank you for the review. We’re glad to hear you found our pricing great and that our team was professional and straightforward in meeting your needs. We truly appreciate your trust in our agency. State Farm - Miguel Serrato Agency"
Camila Jennings
September 9, 2026
5
out of
5
rating by Camila Jennings
"Pedro was amazing, very polite and made the process so easy. I would definitely recommend this agency to everyone."
We responded:
"Camila thank you so much for your review. We’re thrilled to hear that Pedro was amazing, polite, and made the process easy for you. We truly appreciate your recommendation and your support. Please don’t hesitate to reach out anytime. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Katia Rodriguez
September 8, 2026
5
out of
5
rating by Katia Rodriguez
"Pedro was great assisting us with a quote for a new home"
We responded:
"Katia thank you for your 5 star review. We’re glad to hear you found the price great and that Pedro was helpful in getting your quote for your new home. We’re also happy we were able to deliver it and that it was easy to reach our team. We truly appreciate your business and the kind feedback. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Tish Rami
September 3, 2026
5
out of
5
rating by Tish Rami
"I spoke with Llancy for quotes on a home/auto bundle. She was very knowledgeable and efficient. She patiently explained the coverage I would get and answered all questions to my satisfaction. The transition from my previous insurance agent (who never took much interest in my concerns) was smooth. Thank you Llancy, Leticia Ramirez"
We responded:
"Ms. Ramirez thank you so much for your 5 star Google review. We’re thrilled to hear you found the price great and that Llancy was knowledgeable, efficient, and took the time to explain your coverage and answer all your questions. We’re also glad the transition from your previous agent was smooth. We truly appreciate your trust in our team. Thank you again! State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Stephen Kaster
September 1, 2026
5
out of
5
rating by Stephen Kaster
"Sixty plus years of driving and had never been insured with State Farm. Pedro reach out to me after an on line inquiry. He was very professional and explained all of my options. He was able to save me a considerable amount of money on our two autos. I would strongly suggest giving him a chance with all of your insurance needs. Thanks
Stephen Kaster"
We responded:
"Thank you, Stephen, for your wonderful review. We’re so glad Pedro reached out after your online inquiry and that he was able to explain your options professionally and save you a considerable amount on your two autos. Welcome to State Farm—we truly appreciate your trust and your strong recommendation. If you ever need anything, we’re here to help. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Zulema Flores
August 28, 2026
5
out of
5
rating by Zulema Flores
"I am very satisfied with the quote I got from Felix Mendoza. He is very knowledgeable and explained the details of my new policy. He was able to help my mother get a good rate and most importantly he listened. Thank you Mr. Mendoza, I will definitely recommend you to anyone looking for insurance."
We responded:
"Ms. Flores thank you so much for your review. We’re glad to hear Felix Mendoza provided a knowledgeable quote and took the time to explain the details of your new policy. After the underwriting process, we weren’t able to move forward with your request at this time, but we would be happy to review options again in the future if anything changes. Thank you again for your support—we really appreciate it. Miguel Serrato Insurance Agency."
Ty P
August 27, 2026
5
out of
5
rating by Ty P
"My experience with Javier was absolutely top tier! He was very helpful and attentive to my needs! He was also very understanding with me since I am fairly new to all of this as a new adult. He was very patient with my questions and didn’t hesitate to answer them! Great associates! Thank you Javier!"
We responded:
"Thank you so much for your wonderful 5 star review. We’re thrilled to hear that Javier was helpful, attentive, and patient while you got started—especially since you’re new to all of this. We truly appreciate your kind words and support for our team. If you ever have any questions, we’re here to help! Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX 🚗✨"
ryan albert
August 26, 2026
5
out of
5
rating by ryan albert
"Very pleasant experience. Listened to my situation and tailored a policy that fit me perfectly. Thank you!"
We responded:
"Ryan thank you for the review. We’re so glad you had a very pleasant experience. Our team works hard to listen closely and tailor coverage to your needs, and it’s great to hear we were able to find a policy that fit you perfectly. We truly appreciate your business. Thank you, State Farm - Miguel Serrato Insurance Agency"
Erik Messer
August 26, 2026
5
out of
5
rating by Erik Messer
"Llancy Ais the reason why I have stayed with State Farm; I recently had to insure two under 20s one of whom already crashed and Llancy kept me calm, steered me through the process and helped me find rates that I am comfortable with with…"
We responded:
"Mr. Messes thank you so much for your 5 star review. We’re truly grateful you’ve stayed with State Farm and we’re especially happy to hear Llancy was able to support you. When you’re insuring young drivers (and especially after a crash), it can be stressful, so we’re glad she kept you calm, guided you through the process, and helped you find rates you’re comfortable with. We really appreciate your trust! Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Paola Zavala
August 25, 2026
5
out of
5
rating by Paola Zavala
"I had an excellent experience working with Pedro! He was very helpful, professional, and patient throughout the entire process. He took the time to explain everything clearly and made sure I understood all my options. His customer service was outstanding, and he made the whole insurance process feel easy and stress-free. I truly appreciate all his help and would definitely recommend Pedro to anyone looking for great insurance service!"
We responded:
"Paola, We're always happy to help serve your insurance needs. Miguel - Agent"
Bybian Salcedo
August 23, 2026
5
out of
5
rating by Bybian Salcedo
"Muy amables los empleados de state farm y buenos sus planes los recomiendo mucho"
We responded:
"¡Muchas gracias por tu reseña! Nos alegra mucho saber que tuviste una buena experiencia con nosotros en State Farm, que encontraste un buen precio y que te gustaron nuestros planes. Apreciamos mucho tus comentarios y tu recomendación. ¡Estamos aquí para ayudarte cuando lo necesites! Gracias, Miguel Serrato, Agente de Seguros de State Farm en El Paso, TX. "
Zoila Muguercia
August 22, 2026
5
out of
5
rating by Zoila Muguercia
"Excelente servicio. Estoy muy satisfecha con la atención que recibí en esta Agencia de Seguros. Fueron muy amables, profesionales y se tomaron el tiempo para explicarme todo claramente. El proceso fue rápido, sencillo y me hicieron sentir muy bien atendida. Los recomiendo totalmente.
Muchas gracias por su excelente servicio!"
We responded:
"¡Muchísimas gracias por su reseña! 😊 Nos alegra mucho saber que quedó muy satisfecha con la atención en nuestra agencia. Apreciamos mucho sus palabras sobre nuestro equipo, la amabilidad, la profesionalidad y el tiempo que dedicamos para explicarle todo con claridad. Gracias por recomendarnos. ¡Estamos aquí para ayudarle siempre que lo necesite! Miguel Serrato - Agente de Seguros de State Farm en El Paso, TX. "
Cesar Rivera
August 19, 2026
5
out of
5
rating by Cesar Rivera
"They’re the best, specially Felix , he would go the extra mile to find you the best coverage at the best price I really recommend this place"
We responded:
"Mr. Rivera thank you so much for your 5 star Google review, We’re thrilled you had a great experience and appreciate your kind words, especially about Felix. Our team is committed to helping you find the best coverage at the best price. We truly appreciate your recommendation. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Maria Rivera
August 19, 2026
5
out of
5
rating by Maria Rivera
"Great place very affordable prices and Felix was very kind and helped me a lot to get the best coverage at reasonable price he was very attentive and answered all my questions, I really recommend this place"
We responded:
"Ms. Rivera thank you so much for your review and for recommending our office. We’re happy to hear you found our prices affordable and that Felix was kind, attentive, and helpful in getting you the best coverage at a reasonable price. We truly appreciate your support. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Taurus
August 18, 2026
5
out of
5
rating by Taurus
"Miguel Serrato Was my agent excelente service"
We responded:
"Thank you so much for your 5 star review. We’re happy to hear you received excellent service. We truly appreciate your support and look forward to helping you with all your insurance needs. Thank you, State Farm - Miguel Serrato Insurance Agency"
Uvaldo flores
August 17, 2026
5
out of
5
rating by Uvaldo flores
"Very friendly and professional in getting my vehicle and homeowner insurance"
We responded:
"Mr. Flores thank you so much for your review. We’re glad you found our agency friendly and professional. We’re committed to helping you get the right vehicle and homeowners insurance at a reasonable price. We truly appreciate your business. Thank you, Miguel Serrato Insurance Agency in El Paso, TX. "
Jonnathan Jesus Chavez Amaro
August 14, 2026
5
out of
5
rating by Jonnathan Jesus Chavez Amaro
"Excelente servicio, muy atento y respetuoso el trato por parte de Javier super recomendado."
We responded:
"Jonathan muchas gracias por tu reseña. Nos alegra mucho saber que recibiste un servicio excelente, con un trato atento y respetuoso por parte de Javier. Te agradecemos mucho la recomendación. Estamos para ayudarte cuando lo necesites. Gracias, State Farm - Miguel Serrato Insurance Agency en El Paso, TX. "
Herb Francis
August 12, 2026
5
out of
5
rating by Herb Francis
"Excellent service, thanks."
We responded:
"Mr. Francis thank you so much for your 5 star review. We really appreciate you choosing our State Farm agency. We’re glad you found our pricing reasonable and that you had an excellent experience, thank you again - State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Ruth Buendia
August 12, 2026
5
out of
5
rating by Ruth Buendia
"Excelente"
We responded:
"Ms. Buendia thank you so much for the review. We’re grateful you chose our State Farm agency for your property and vehicle insurance. We’re glad you loved the price and received excellent service. Thank you, State Farm - Miguel Serrato Insurance Agency"
ROSALINDA NANCY CHAPA GONZALEZ
August 11, 2026
5
out of
5
rating by ROSALINDA NANCY CHAPA GONZALEZ
"Excelente trato
Mucha paciencia
Claridad en su información
Muy atento"
We responded:
"Sra. Chapa le damos la bienvenida a la agencia y esperamos poderle brindar el mismo servicio por muchos años. Estamos muy contentos que le dimos un excelente trato, ya que es uno de nuestros objetivos. Por favor comuniquese con nosotros si tiene alguna pregunta en sus polizas. Gracias, State Farm - Miguel Serrato Agency. "
Venture Ortiz
August 10, 2026
5
out of
5
rating by Venture Ortiz
"Felix provided amazing customer service! He's super personable, professional, and went out of his way to help me. Plus, he got me a great rate!"
We responded:
"Mr. Ortiz thank you so much for your 5 star Google review. We’re thrilled to hear that Felix provided you with amazing customer service, being personable, professional, and going above and beyond. We’re also glad he was able to get you a great rate. We truly appreciate your support. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Fabiola Lonngi
August 7, 2026
5
out of
5
rating by Fabiola Lonngi
"Thank you Javier for your patience. Great service"
We responded:
"Fabiola thank you so much for the review. We really appreciate your kind words. We’re glad Javier was able to help, and we appreciate your patience. Thank you for choosing our State Farm Miguel Serrato Insurance Agency"
Maura Trejo
August 7, 2026
5
out of
5
rating by Maura Trejo
"Excelente servicio y Rapides
Altamente recordable"
We responded:
"Sra. Trejo muchas gracias por su reseña. Estamos muy agradecidos de que haya recibido un excelente servicio y rapidez. Si necesita ayuda en el futuro, con gusto le atenderemos. Gracias, Agencia de Miguel Serrato - State Farm"