State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
michelle martinez
February 20, 2026
5
out of
5
rating by michelle martinez
"Great customer service."
We responded:
"Michelle thank you for your kind words. We're delighted to hear that you had a great experience with our customer service. If you need anything else, don’t hesitate to reach out. We look forward to serving you again! Thank you, State Farm - Miguel Serrato Agency"
CM Dominguez
February 19, 2026
5
out of
5
rating by CM Dominguez
"Miguel and his team are very knowledgeable and great to work with."
Jhovana falcon
February 17, 2026
5
out of
5
rating by Jhovana falcon
"Pedro was really kind to explain to me everything I wanted to know. I was able to understand and make the changes I need it to do. Always a pleasure to talk with state farm crew"
We responded:
"Jhovana thank you so much for your kind words and 5 star review. We're thrilled to hear that Pedro was able to clearly explain everything and help you make the changes you needed. It’s always our pleasure to assist you, and we appreciate your trust in our State Farm team. Miguel Serrato Agency"
Sandra Rosales
February 11, 2026
5
out of
5
rating by Sandra Rosales
"Muy recomendable excelente atención y servicio 👍"
We responded:
"Sandra muchas gracias por tu recomendación y tus amables palabras. Nos alegra saber que quedaste satisfecha con nuestra atención y servicio. Siempre estamos aquí para ayudarte en lo que necesites. Esperamos seguir atendiéndote con la misma excelencia. Gracias, State Farm - Miguel Serrato Agency"
Juan Carlos
February 6, 2026
5
out of
5
rating by Juan Carlos
"Excelent service from Carla"
We responded:
"Juan we’re thrilled to hear Carla provided you with excellent service. Your feedback means a lot to us and motivates the whole team to keep up the great work. Thank you for choosing our agency. State Farm - Miguel Serrato Agency in El Paso, TX. "
Rebeca Vasquez
February 5, 2026
5
out of
5
rating by Rebeca Vasquez
"The agent that assist me was very helpful and attentive."
We responded:
"Rebeca we truly appreciate your positive feedback. It’s great to know our team provided the attentive support you deserve. Thank you for choosing our agency. We look forward to serving you again. State Farm - Miguel Serrato Agency in El Paso. TX. "
555
February 4, 2026
5
out of
5
rating by 555
"Miguel Serrato helped me switch my vehicles insurance to State Farm with better coverage while also saving on the policy. He's very helpful and they have a quick response time. I recommend Miguel with State Farm to anyone in town."
We responded:
"Thank you so much for your kind words and recommendation. We’re delighted to hear you found better coverage and savings with State Farm. Providing quick and helpful service is very important to us, and we’re glad you had a positive experience. Please feel free to reach out anytime if you need assistance, we’re here to help. State Farm - Miguel Serrato Agency in El Paso, TX. "
Hilda Martinez
January 30, 2026
5
out of
5
rating by Hilda Martinez
"La Srita Carla Olivares es muy eficiente y amable. Hablé para agregar un auto en mi poliza y me atendio excelentemente bien. Gracias Carla!!!"
We responded:
"Sra. Martinez muchas gracias por sus amables palabras. Nos complace saber que Carla le brindó una atención eficiente y amable. En nuestra agencia de State Farm en El Paso estamos siempre para servirle. ¡Gracias por confiar en nosotros! State Farm - Miguel Serrato Agency en El Paso, TX. "
Judith Monarrez
January 29, 2026
5
out of
5
rating by Judith Monarrez
"Nice Agency and nice people!!100 % recomended"
We responded:
"Judith Thank you for your wonderful review. We’re thrilled to hear you had a great experience with our agency. Your recommendation motivates us to keep delivering excellent service here in El Paso. We appreciate your support. State Farm - Miguel Serrato Agency. "
Judith Monarrez
January 29, 2026
5
out of
5
rating by Judith Monarrez
"Really nice people!! and Insurance !"
We responded:
"Thank you for your kind words!. We’re happy to hear you had a great experience with our team and our insurance services. At State Farm here in El Paso, we’re always here to help you with your insurance needs. State Farm - Miguel Serrato Agency"
Jose Vale
January 29, 2026
5
out of
5
rating by Jose Vale
"El Sr serratos muy atento, me proporciono toda la informacion que requeria y ademas tuve la asistencia que nesecite para mi poliza de carros a un al costo que nesecite..
Gracias. Sr serratos."
We responded:
"Sr. Vale muchas gracias por sus amables palabras. Nos complace saber que le brindamos la atención y asistencia que necesitaba para su póliza de autos, además de ajustarse a su presupuesto. En nuestra agencia State Farm en El Paso estamos siempre para servirle. ¡Gracias por confiar en nosotros! State Farm - Miguel Serrato Agency."
Elizabeth Sinclair
January 24, 2026
5
out of
5
rating by Elizabeth Sinclair
"Good Evening, My name is Elizabeth , SINCLAIR
Former president at the El Paso Museum of History foundation served on the board 10 years president Retired first woman, First Hispanic to serve on this prestigious board. If life has taught me one thing, is that customer, Services is Paramount to everything we do in life! On January 22. 2026 I made a Call to my local State Farm insurance company here, El paso, Texas. The Miguel Serrato Agency there was a lovely gentleman by the name of Pedro Torres Rodríguez oh whom I had the luck that it was he , to take my Call!! Pedro Was elegant in a speech, extremely courteous, totally knowledgeable explained the different components of the possibilities of my insurance for three vehicles and a property and he won me over and I moved my entire account with Pedro !
Since my signing up with the Miguel Serrato Agency I’ve had a few additional questions and Pedro there to answer my concerns on the timely basis. Follows up, follows through and for The. I’m very grateful. Keep up the good work. You’ll certainly get my business. Respectfully , Elizabeth , SINCLAIR⭐️⭐️⭐️⭐️⭐️"
We responded:
"Ms. Sinclair thank you very much for taking the time to share your thoughtful and detailed feedback. We are honored by your trust in the Miguel Serrato Agency and pleased to hear that Pedro provided you with exceptional service and expertise. Your recognition of his professionalism and commitment to timely follow-up reflects the standards we uphold at our agency. We are grateful for your decision to place your business with us and remain dedicated to delivering the highest level of customer service. Please do not hesitate to reach out should you require any further assistance. Thank you once again for your kind words and continued confidence in our agency. State Farm, Miguel Serrato Agency in El Paso, TX. "
Adrian Cereceres
January 23, 2026
5
out of
5
rating by Adrian Cereceres
"Thank you for the great customer service that you give and offer. Pedro was very knowledgeable and patient. Again, thank you."
We responded:
"Adrian we truly appreciate your wonderful feedback. It’s great to hear that Pedro was able to assist you with such care and expertise. Providing exceptional service is our top priority, and your kind words motivate us to keep doing our best. Thank you for trusting our agency. State Farm - Miguel Serrato Agency in El Paso, TX."
Ernesto Salcido
January 22, 2026
5
out of
5
rating by Ernesto Salcido
"Muy atento y servicial el joven Kevin Moncayo al atenderme, me informó correctamente todo lo que yo necesitaba, muchas gracias"
We responded:
"Sr. Salcido muchas gracias por su amable comentario. Nos complace saber que Kevin le brindó una atención atenta y le proporcionó toda la información que necesitaba. Estamos a su disposición para cualquier consulta o apoyo que requiera. ¡Gracias por confiar en nuestra agencia! State Farm - Miguel Serrato Agency."
Mixtli Espinoza
January 21, 2026
5
out of
5
rating by Mixtli Espinoza
"Nancy, helped me throughout the entire Insurance process! She was very patient and kind with me. She answered all of my questions and took her time to answer thoroughly. Great customer service, and made the process super easy and quick!"
We responded:
"Mixtli thank you so much for your kind words. We're thrilled to hear that Violet provided you with such exceptional service during your insurance process. Her patience and thoroughness are truly appreciated, and we're glad she could make the experience easy and quick for you. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
B N
January 20, 2026
5
out of
5
rating by B N
"I highly recommend Miguel Serrato and his staff. They always answer the phone and solve whatever problem you have. They are responsive to email too. Carla has been very helpful."
We responded:
"Thank you so much for your kind recommendation! We’re thrilled to hear that Carla and the entire team have been responsive and helpful. Providing excellent service is our top priority, and we’re always here to assist you. We appreciate your trust and support. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Claudia Martinez
January 16, 2026
5
out of
5
rating by Claudia Martinez
"Excellent service!!!
More than pleased. ❤️
Kevin was great at helping me out and saved hundreds of dollars. 👍🏻
A must. 💫✨😊"
We responded:
"Claudia thank you so much for your wonderful review. We’re delighted to hear that Kevin was able to help you save and provide excellent service. Your satisfaction means a lot to us! We look forward to continuing to serve you. State Farm - Miguel Serrato Agency😊✨"
Vincent Martinez
January 14, 2026
5
out of
5
rating by Vincent Martinez
"Met with Javier, here at State Farm with agent Miguel Serrato, wonderful gentleman from the start of the process took his time to explain everything! So happy we are working with him. He even too the time to explain everything in English and in Spanish!"
We responded:
"Vincent we truly appreciate your feedback. Javier takes great pride in ensuring every client understands their options, and we're glad he could assist you in both English and Spanish. It’s a pleasure to have you with us, and we’re excited to continue serving you. State Farm - Miguel Serrato Agency in El Paso, TX. "
YOLANDA MORQUECHO
January 14, 2026
5
out of
5
rating by YOLANDA MORQUECHO
"Muy amable"
We responded:
"¡Muchas gracias por su comentario Sra. Morquecho! Nos alegra saber que recibio un trato amable. Estamos para ayudarle siempre que nos necesite. ¡Saludos! State Farm, Miguel Serrato Agency"
Dora Moriel
January 13, 2026
5
out of
5
rating by Dora Moriel
"Muy buen servicio y muy buen trato me atendieron de maravilla"
We responded:
"Sra. Moriel le agradecemos sinceramente por su comentario. Nos complace saber que recibió un servicio y atención excepcionales. Estamos a su disposición para cualquier necesidad que tenga en el futuro. ¡Gracias por confiar en nuestra agencia! State Farm - Miguel Serrato Agency en El Paso, TX."
EDDIE F.'DIZZLE'
January 13, 2026
5
out of
5
rating by EDDIE F.'DIZZLE'
"Very professional and helpful , got me the best price on my insurance. Highly recommend"
We responded:
"Eddie, We love seeing reviews like this. Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs. State Farm - Miguel Serrato Agency El Paso, TX "
Priscilla Priego
January 8, 2026
5
out of
5
rating by Priscilla Priego
"Javier was super helpful and made everything easy. Awesome to work with."
We responded:
"Priscilla we really appreciate your feedback. It’s wonderful to hear that Javier provided helpful and seamless service. Thank you for choosing us. We’re excited to assist you again in the future! State Farm - Miguel Serrato Agency in El Paso, TX. "
Prempeh George
January 7, 2026
5
out of
5
rating by Prempeh George
"My experience with Pedro Torres-Rodriguez was awesome.
I am really impressed with his service .
Thank you soo much 😊😊."
We responded:
"Thank you a lot for your awesome review. Pedro’s happy to hear you had a great experience. We’re always here if you need anything else. Appreciate you choosing us! 😊. State Farm - Miguel Serrato Agency in El Paso, TX. "
Ariosto Ramos
January 5, 2026
5
out of
5
rating by Ariosto Ramos
"Miguel took care of and what I needed fast and got a good rate on my cars with life insurance. Thank you for being available during the holiday week."
We responded:
"Thank you so much for your kind words. I’m glad we could help you quickly and find a great rate for your car and life insurance. We always strive to be available when our customers need us, even during the holidays. If there’s anything else you need, don’t hesitate to reach out. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
chachacacho c
December 29, 2025
5
out of
5
rating by chachacacho c
"Javier was great easy and fast got home insurance in less than 20min"
We responded:
"Thank you so much for the awesome review. Glad Javier could get your home insurance sorted out quickly and hassle free. If you ever need anything else, just give us a shout. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "