State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alyssa Arellanez
September 4, 2024
5
out of
5
rating by Alyssa Arellanez
"My agent Miguel Serrato is always very helpful and goes above and beyond to answer all of my questions. He gave me a call recently to inform me of a way I can save money by bundling with them."
Kika59@hotmail.com Gustavito10
August 30, 2024
5
out of
5
rating by Kika59@hotmail.com Gustavito10
"Gracia al l joven Miguel fue muy amable y nos explicó muy bien"
We responded:
"Muchas gracias por darnos la confianza en ayudarles en sus pólizas de carros y casa a su esposo y a usted. Bienvenidos a la agencia y esperamos ofrecerles por muchos años el mismo trato que me merecen. Gracias, State Farm - Miguel Serrato Agente de Seguros en El Paso, TX. "
Elijah Cisneros
August 30, 2024
5
out of
5
rating by Elijah Cisneros
"Excellent help from sebastian. Amazing service."
We responded:
"Elijah, thank you for taking the time to share your experience with our insurance agency. We truly appreciate you letting us be your good neighbor and welcome to your new agency. State Farm - Miguel Serrato Agency El Paso, TX"
Jesus Ontiveros
August 29, 2024
5
out of
5
rating by Jesus Ontiveros
"Excellent service"
We responded:
"Mr. Ontiveros thank you for the 5-star rating. Your positive feedback is greatly appreciated. We’re pleased to hear that you are satisfied with the service provided by our office. We look forward to continuing to meet your insurance needs in the future. Miguel Serrato - State Farm Insurance Agent in El Paso, TX."
sonia trevizo
August 27, 2024
5
out of
5
rating by sonia trevizo
"Después de intentar con otra aseguranza, regresamos con Miguel Serrato, aparte de que fue mejor el precio, sin duda regresamos por el buen trato que nos brinda el y su equipo."
We responded:
"Sonia, Bienvenidos de regreso a State Farm y a la agencia de seguros. Muchas gracias por la confianza y la oportunidad que nos brindan para protegerlos. Tu comentario nos da motivacion para seguir ayudando a familias como las de ustedes. Por favor comuniquense con nosotros si tienen alguna pregunta. Gracias nuevamente, State Farm - Miguel Serrato Agente de Seguros en El Paso, TX. "
greg carvajal
August 27, 2024
5
out of
5
rating by greg carvajal
"Amazing friendly people. Went out of there way to give me the insurance I needed. Thank You for Everything"
We responded:
"Mr. Carvajal, thank you so much for this great review. We appreciate you so much and are happy to be your resource for your insurance needs. Thank you, State Farm - Miguel Serrato Agency"
Guido Armendariz
August 26, 2024
5
out of
5
rating by Guido Armendariz
"Miguel nos ayudó a obtener muy buenos precios en nuestra póliza de carros y de vida. El fue muy profesional y paciente con nuestras decisiones, acomodó nuestras necesidades de acuerdo a nuestro presupuesto. Tranquilamente sé que cuando nuestras necesidades cambien, estará para ayudarnos."
We responded:
"Guido, primeramente bienvenidos a su nueva agencia de seguros y muchas gracias por su confianza al darnos la oportunidad de ayudarles en sus pólizas para vehículos y sobretodo en sus pólizas de vida. Esperamos servirles por muchos años. Gracias, Miguel - State Farm Agent"
L Orozco
August 23, 2024
5
out of
5
rating by L Orozco
"Sebastian is helpful and provides great advice. Very happy with their office and service."
We responded:
"Thank you for the review and shoutout for Sebastian. I'm pleased to hear that you are satisfied with the service provided by our office. We look forward to continuing to meet your insurance needs in the future. State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Isaac Alvidrez
August 22, 2024
5
out of
5
rating by Isaac Alvidrez
"I couldn't be happier with the service I received from Mr. Torres! As an insurance agent, he goes above and beyond to make sure everything is clear and all my needs are met. His professionalism and attention to detail are top-notch, making the whole process smooth and stress-free. I truly appreciate his dedication to providing excellent service and will definitely continue doing business with him in the future. Highly recommended!"
We responded:
"Mr. Alvidrez, We’re thrilled you had a fantastic experience with Pedro. We're pleased he provided knowledgeable and professional service, ensuring you had the right coverage. Thank you for recognizing his efforts. If you have any future insurance needs, feel free to reach out and thank you so much for your recommendation. State Farm - Miguel Serrato Agency in El Paso, Texas. "
Jose Baca
August 21, 2024
5
out of
5
rating by Jose Baca
"Great service from Sebastian and the agency ! Would highly recommend."
We responded:
"Mr. Baca, we're thrilled you had a great experience with Sebastian and our team. We're grateful for your recommendation and are happy to have left a positive impression. If you ever need assistance in the future, we're here for you. State Farm - Miguel Serrato Agency in El Paso, TX. "
Diana Delgado
August 20, 2024
5
out of
5
rating by Diana Delgado
"Outstanding customer service, professional and friendly personnel is what makes me choose State Farm @Miguel Serrato branch every time for all my insurance needs!"
We responded:
"Diana, we're thrilled you had a professional and friendly experience with our agency. I'm pleased we provided knowledgeable and professional service, ensuring you had the right coverage. Thank you for recognizing our effort. If you have any future insurance needs, feel free to reach out. State Farm - Miguel Serrato Agency in El Paso, TX. "
Anthony Laspada
August 19, 2024
5
out of
5
rating by Anthony Laspada
"Sebastián was extremely helpful and very prompt. I really appreciated the excellent customer service!"
We responded:
"Mr. Laspada, thank you for your great review. We're glad you had a excellent experience with our office and it is great to know Sebastian was able to assist you. If you ever need anything, don't hesitate to reach out. Thank you for choosing Miguel Serrato - State Farm Insurance Agency for your insurance needs."
Jesus Garcia
August 19, 2024
5
out of
5
rating by Jesus Garcia
"I called in to make a change to our policy. We purchased a new vehicle and Sebastian helped me out. He was very kind, informative, and best of all very efficient. Great service!"
We responded:
"Jesus thank you for your kind words. Sebastian is dedicated to providing excellent service and ensuring clients have a clear understanding of insurance. We're delighted to hear about your positive experience and look forward to assisting you further if needed. State Farm - Miguel Serrato Agency in El Paso, TX. "
GABRIELA PERALES
August 15, 2024
1
out of
5
rating by GABRIELA PERALES
"very expensive and not extraordinary service"
We responded:
"Ms. Perales we’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. We're genuinely sorry to hear about your disappointing experience, and we apologize for any inconvenience you may have faced. Please reach out to our office at any time. State Farm - Miguel Serrato Agency "
Andrea Perez
August 15, 2024
5
out of
5
rating by Andrea Perez
"Sebastian was the first person who answers me, he is a fast and precise agent, and very friendly."
We responded:
"Andrea, thank you for taking the time out of your day to leave us a review. We love hearing about how Sebastian provided a precise and friendly insurance experience for you. Our office loves being your good neighbor. State Farm - Miguel Serrato Agency in El Paso, TX. "
Roman Martinez
August 7, 2024
5
out of
5
rating by Roman Martinez
"Getting a quote from state farm was easy, communicative and fast. I do appreciate Miguels patience and attention to detail to provide the best service to me"
We responded:
"Roman, Thank you for your kind words. We’re dedicated to providing excellent service and ensuring clients have a clear understanding of insurance. We're delighted to hear about your positive experience and look forward to assisting you further if needed. State Farm - Miguel Serrato Agency in El Paso, TX. "
Ben Martinez
August 6, 2024
5
out of
5
rating by Ben Martinez
"Very good explanation"
We responded:
"Mr. Martinez, Thank you for your kind comment. It means a lot to our team. We appreciate your trust in us to take care of your auto insurance policies. We care a lot about our customers. State Farm - Miguel Serrato Agency in El Paso, TX and New Mexico. "
MR DEE ROB
August 5, 2024
5
out of
5
rating by MR DEE ROB
"This team is pretty awesome. Compared to other companies these guys have been great. Thank you guys for giving me the best auto coverage and helpful whenever I need!!"
We responded:
"Thank you for the glowing review. We're thrilled to hear you had a great experience with our team. Providing exceptional service and helpful insights to our clients is our top priority. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Zach Henderson
August 5, 2024
5
out of
5
rating by Zach Henderson
"Wonderful agent, he gives me all the information needed and is extremely helpful and friendly. Always have a good experience with this guy."
We responded:
"Zach, we're thrilled you had a great experience with our agency. We're pleased to hear you found our team extremely helpful and friendly. Thank you for choosing State Farm for your insurance needs and for referring us to your friends and family. We're here for you anytime you need assistance. State Farm - Miguel Serrato Agency in El Paso, TX."
Alonso Salcido
August 3, 2024
5
out of
5
rating by Alonso Salcido
"Excellent overall service and sense of urgency. Personnel with a lot of expertise and always proactively assessing the best options to offer. Very satisfied with this agency."
We responded:
"Mr. Salcido, We’re pleased to hear your experience with us was a great one. Thank you for sharing and congratulations on your new vehicle. Miguel Serrato - State Farm Agency"
Ricardo Huizar
August 2, 2024
5
out of
5
rating by Ricardo Huizar
"Pedro Torres me atendió de la mejor manera y me explicó paso por paso lo de mi póliza sin presionarme en ningún momento y eso hace más cómodo a los clientes! Más agentes así 👍"
We responded:
"Sr. Huizar, Estamos muy contentos que Pedro lo pudo ayudar de la mejor manera excediendo sus expectativas. Estaremos aqui para cuando nos necesite y esperamos poderle brindar el mismo servicio por muchos años. Gracias, State Farm - Miguel Serrato Agente de Seguros de State Farm."
tthohzr
August 1, 2024
5
out of
5
rating by tthohzr
"El agente Pedro Torres, se formó de una forma profesional y me explicó cada cláusula de mi seguro de carro y de salud que obtuve con el. Quedé muy satisfecho con su ayuda."
We responded:
"Nos da mucha satisfaccion saber que Pedro pudo ofrecerle un excelente servicio como usted se merece. Esperamos poderle brindar el mismo servicio profesional por mucho años. Gracias, State Farm - Miguel Serrato Agente de Seguros en El Paso, TX. "
Pablo Corral
August 1, 2024
5
out of
5
rating by Pablo Corral
"Pedro helped me out explaining everything very thoroughly. He gave me a great customer experience. He assured me that this was a great insurance for myself and my vehicle."
We responded:
"Pablo, your review means a lot to us! I'm pleased to hear that you found Pedro to be helpful. We're grateful for your kind words and thrilled that Pedro provided you with exceptional service. If you have any future insurance needs, feel free to reach out. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Mariana GV
July 31, 2024
5
out of
5
rating by Mariana GV
"Great customer service, and great communication"
We responded:
"Mariana, I'm thrilled you had a 5-star experience with our team. We're pleased to have provided you with top-notch service and assistance with your insurance needs. Thank you for choosing our office for your insurance coverage. If you ever need further help, feel free to call us. State Farm - Miguel Serrato Agency in El Paso, TX. "
Mariana GV
July 31, 2024
5
out of
5
rating by Mariana GV
"Great customer service, and great communication"
We responded:
"Mariana, I'm thrilled you had a 5-star experience with our team. We're pleased to have provided you with top-notch service and assistance with your insurance needs. Thank you for choosing our office for your insurance coverage. If you ever need further help, feel free to call us. State Farm - Miguel Serrato Agency in El Paso, TX. "