State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronald Paquette
June 17, 2025
5
out of
5
rating by Ronald Paquette
"Got what I needed,at a price that works for me"
We responded:
"Ronald thank you for your positive review. We're glad to hear that you found the policy you needed at a price that works for you. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business! Thank you, State Farm - Miguel Serrato Agency"
Emma Almanza
June 16, 2025
5
out of
5
rating by Emma Almanza
"Violet did a great job assisting us with information and made it a pleasant experience."
We responded:
"Emma thank you so much for your wonderful feedback. We're delighted to hear that Violet was able to assist you and make your experience enjoyable. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We appreciate your business. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
rooniroon
June 13, 2025
5
out of
5
rating by rooniroon
"Always consistent and persistent with phone calls and information."
We responded:
"Thank you so much for your 5 star review. We're thrilled to hear that you had a positive experience with our State Farm agency in El Paso. Our team is dedicated to providing exceptional service, and your kind words motivate us to keep striving for excellence. If you ever need assistance or have any questions, please don’t hesitate to reach out. We truly appreciate your support. Thank you, State Farm - Miguel Serrato Agency"
Josh Yanez
June 13, 2025
5
out of
5
rating by Josh Yanez
"Excellent people to talk to and easy exselente customer service and every body is really poliate"
We responded:
"Josh thank you for your fantastic review! We're so glad to hear that you had a positive experience with our team and found our customer service to be excellent and polite. Your satisfaction is our priority, and we’re here to help whenever you need us. We appreciate your support! Thank you, State Farm - Miguel Serrato Agency"
Travon Culpepper
June 6, 2025
5
out of
5
rating by Travon Culpepper
"Miguel has been a pleasure to do business with and has been very helpful and patient."
We responded:
"Travon thank you so much for your kind words. We're thrilled to hear that you had a positive experience working with our agency. We truly value our clients and strives to provide the best service possible. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Tausif Al Hossain
June 5, 2025
5
out of
5
rating by Tausif Al Hossain
"The process went very smooth with Pedro, gave me a good quote within minutes"
We responded:
"Tausif thank you so much for your kind words. We're thrilled to hear that you had a smooth experience with Pedro and that he was able to provide you with a quick and competitive quote. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need any further assistance, feel free to reach out. Thank you, State Farm - Miguel Serrato Agency"
Carlos Gonzalez
June 4, 2025
5
out of
5
rating by Carlos Gonzalez
"Always helped by the kindness personal. Miguel and his awesome team always looking forward for you. Thanks soo much."
We responded:
"Carlos thank you so much for your kind words. We're thrilled to hear that Miguel and the team were able to assist you and provide a positive experience. We appreciate your support and look forward to serving you again in the future. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
PlatinumRoseEnt
June 2, 2025
5
out of
5
rating by PlatinumRoseEnt
"Saved me $450! Pedro and staff are very responsive and communicative. Thank you, State Farm on Mesa St!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to save you money and provide you with responsive service. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support. Thank you, State Farm - Miguel Serrato Agency"
Joshue Escobar
May 30, 2025
5
out of
5
rating by Joshue Escobar
"Was able to get everything I needed covered and was super fast all thanks to Pedro."
We responded:
"Joshue thank you for your wonderful review. We're so glad to hear that Pedro was able to assist you efficiently and ensure you got the coverage you needed. If you ever need anything else, feel free to reach out. We appreciate your business. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Tyler
May 30, 2025
5
out of
5
rating by Tyler
"The agent was helpful and answered my questions, and the process was very quick. Overall, I’m satisfied with the service and coverage I received."
We responded:
"Tyler thank you for taking the time to leave such a positive review. We're delighted to hear that our agent was able to assist you and that you found the process quick and satisfying. Your satisfaction is our priority, and we’re here to help whenever you need us. Thank you, State Farm - Miguel Serrato Agency"
David Callejas
May 29, 2025
5
out of
5
rating by David Callejas
"Extremely satisfied with the customer experience I had with Jocelyn and Llancy."
We responded:
"David thank you for your fantastic review! We're so glad to hear that you had an excellent experience with Jocelyn and Llancy. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, don’t hesitate to reach out. State Farm - Miguel Serrato Agency in El Paso, TX. "
Robert Moseley
May 29, 2025
5
out of
5
rating by Robert Moseley
"OMG this girl…Violet in the State Farm office in El Paso. The office of Miguel Serrato. Violet was on point and made my request seamless. I’m not positive but that girl may have angel wings. She is definitely a huge asset to our organization."
We responded:
"Robert thank you so much for your amazing review. We're thrilled to hear that Violet provided you with such exceptional service and made your experience seamless. She truly is a valuable member of our team! If you need anything else in the future, don't hesitate to reach out. We appreciate your kind words. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Ricardo Mndez
May 21, 2025
5
out of
5
rating by Ricardo Mndez
"Pedro Torres-Rodriguez is an incredible agent, guided me through every step of the process, and was beyond awesome explaining the policies and requirements, overall wonderful experience, 10/10."
We responded:
"Ricardo thank you for your amazing review. We're so glad to hear that Pedro provided you with such excellent guidance and support throughout the process. Your satisfaction is our priority, and it's wonderful to know you had a 10/10 experience with us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Hector De Leon
May 21, 2025
5
out of
5
rating by Hector De Leon
"I had a great experience working with Pedro, he is truly committed to servicing his customers and explaining every opportunity to save money while acquiring a coverage that is fit for my needs."
We responded:
"Hector thank you so much for your kind words. We're thrilled to hear that you had a great experience working with Pedro. Providing excellent service and helping our customers find the best coverage options is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback! Thank you, State Farm - Miguel Serrato Agency"
Elizabeth Herrera
May 21, 2025
5
out of
5
rating by Elizabeth Herrera
"Miguel Serrato is one of the best insurance agent I've had. He is very good at explaining every details about the policies. They gave you a good attention and very good quality. But lets not talk about the price, wow. The price is very affordable. They offered me the best rates and now i have my home and auto insurance with them. Miguel is literally the best person to do business with. He was beyond amaizing! My rates exeeded my expectations. Congratulations Miguel, you have a new client here!"
We responded:
"Elizabeth thank you so much for your wonderful review! We're delighted to hear that we provided you with exceptional service and helped you find the best rates for your home and auto insurance. Your satisfaction is our top priority, and it's great to know that we exceeded your expectations. Welcome to our family of clients, and if you ever need assistance, please don't hesitate to reach out. We're here to help! Thank you, State Farm - Miguel Serrato Agency"
Ben Martinez
May 20, 2025
5
out of
5
rating by Ben Martinez
"Very good explanation"
We responded:
"Mr. Martinez, Thank you for your kind comment. It means a lot to our team. We appreciate your trust in us to take care of your auto insurance policies. We care a lot about our customers. State Farm - Miguel Serrato Agency in El Paso, TX and New Mexico. "
Karla Guerrero
May 16, 2025
5
out of
5
rating by Karla Guerrero
"Mr.Pedro was really professional and he explain to me every detail on my policy. I highly recommend them 😁"
We responded:
"Karla, Your recommendations to our agency are very much appreciated. It is always my pleasure to assist your life insurance needs and your feedback brings such positive energy to us. - Miguel"
Isabel Tellez
May 14, 2025
5
out of
5
rating by Isabel Tellez
"I had an amazing experience working with Llancy Aguilar! She was incredibly helpful, knowledgeable, and patient throughout the entire process. I was feeling overwhelmed trying to find the right car insurance, but she made everything so simple and stress-free. Not only did she explain all my options clearly, but she also helped me lock in a great deal that fits my budget perfectly. I truly felt like she had my best interests in mind the whole time. Highly recommend!"
We responded:
"Isabel thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Llancy Aguilar was able to assist you in finding the right car insurance and that you felt supported throughout the process. Your satisfaction is our top priority, and we’re glad you found a great deal that fits your budget. We appreciate your recommendation and look forward to assisting you in the future. Thank you, State Farm - Miguel Serrato Agency"
Erick Balderrama
May 13, 2025
5
out of
5
rating by Erick Balderrama
"Excellent service from everybody. explaining everything to me clearly and guiding me towards getting the most convenient insurance for me. Special thanks to Pedro Rodriguez, who was really patient with me."
We responded:
"Erick thank you for your wonderful review. We’re delighted to hear that you received excellent service and clear explanations from our team. A special shout-out to Pedro for his patience and support. We’re committed to helping our clients find the most convenient insurance solutions, and it’s great to know we were able to assist you. If you need anything else in the future, don’t hesitate to reach out. Thank you, State Farm - Miguel Serrato Agency"
oscar avila
May 10, 2025
5
out of
5
rating by oscar avila
"Marielena did a great job today! She reached out to me realizing something was wrong with my Life insurance policy. I greatly appreciate Miguel Serrato's State Farm and Marielena for going above and beyond in caring about my insurance needs and alerting me on an error on the policy and to quickly take action in correcting it and safe guarding my well being. Thanks!"
We responded:
"Mr. Avila thank you so much for your kind words. We’re thrilled to hear that Violet was able to assist you with your Life insurance policy and address the issue promptly. It's our mission at Miguel Serrato's State Farm to ensure our clients feel supported and well taken care of. We truly appreciate your feedback and are glad we could help safeguard your well-being. If you need anything else, please don’t hesitate to reach out! Thank you, State Farm - Miguel Serrato Agency"
Yami G
May 7, 2025
5
out of
5
rating by Yami G
"Violet is amazing she’s extremely knowledgeable and was able to help me with not just my vehicle but my home insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Violet was able to assist you with both your vehicle and home insurance. Your satisfaction is our top priority, and we appreciate your support! If you need any further assistance, feel free to reach out. Thank you, State Farm - Miguel Serrato Agency"
Joseph Twa
May 5, 2025
5
out of
5
rating by Joseph Twa
"Pedro was most helpful in assisting me with a new homeowner’s policy. He was extremely knowledgeable and offered me the best option for my policy. I would not hesitate to call him for any additional insurance needs."
We responded:
"Joseph thank you so much for your kind words. We're thrilled to hear that Pedro was able to assist you with your homeowner’s policy and provide you with the best options. Customer satisfaction is our top priority, and we’re glad to know you felt supported throughout the process. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We look forward to helping you again. Thank you, State Farm - Miguel Serrato Agency "
Raul Arzapalo
May 2, 2025
5
out of
5
rating by Raul Arzapalo
"Llancy WAS AMAZING ANSWERED ALL MY QUESTIONS. GREAT PERSONALITY!!!"
We responded:
"It gives us great satisfaction to know that Llancy was able to offer you excellent service as you deserve. We hope to provide you with the same professional service for many years. Thank you, State Farm - Miguel Serrato Insurance Agent in El Paso, TX."
Tanya Veliz
May 2, 2025
5
out of
5
rating by Tanya Veliz
"I received excellent service from Sebastian Torres, he was efficient, helpful and gave me a great rate. Would highly recommend!!!"
We responded:
"Tanya thank you so much for your kind words! We're thrilled to hear that Sebastian provided you with excellent service and helped you find a great rate. Your recommendation means a lot to us! If you need any further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Thank you, State Farm - Miguel Serrato Agency"
Jesse Castaneda
May 2, 2025
5
out of
5
rating by Jesse Castaneda
"Amazing experience Violet was fast and helpful.. I was out of town purchasing a vehicle and needed an insurance binder and within 10 min she was done.. great service"
We responded:
"Jesse thank you for taking the time to share your experience. We're so glad to hear that Violet was able to assist you quickly and efficiently while you were purchasing your vehicle. Providing great service is our top priority, and it's wonderful to know we met your needs. If you need anything else in the future, please don't hesitate to reach out. Safe travels and enjoy your new vehicle. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "