State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fabiola Lonngi
August 7, 2026
5
out of
5
rating by Fabiola Lonngi
"Thank you Javier for your patience. Great service"
Maura Trejo
August 7, 2026
5
out of
5
rating by Maura Trejo
"Excelente servicio y Rapides
Altamente recordable"
Ismarl Vela
August 6, 2026
5
out of
5
rating by Ismarl Vela
"Javier went out of his way to help us, shared deep details, and answered every question."
Ivonne Ramirez
August 5, 2026
5
out of
5
rating by Ivonne Ramirez
"Pedro at State Farm provided excellent customer service throughout the entire process. He was friendly, patient, and took the time to answer all of my questions. Even when my policy needed additional review, he kept me informed and made sure I understood what was happening. I really appreciated his professionalism, honesty, and willingness to help. If you're looking for someone who genuinely cares about his customers, I highly recommend working with Pedro!"
Rebeca Vasquez
August 5, 2026
5
out of
5
rating by Rebeca Vasquez
"The agent that assist me was very helpful and attentive."
We responded:
"Rebeca we truly appreciate your positive feedback. It’s great to know our team provided the attentive support you deserve. Thank you for choosing our agency. We look forward to serving you again. State Farm - Miguel Serrato Agency in El Paso. TX. "
Arely Herrera
August 4, 2026
5
out of
5
rating by Arely Herrera
"The friendliest and most helpful staff! Love this agency! Miguel is super knowledgeable and helpful!"
We responded:
"Arely, Thank you for your positive feedback and for acknowledging the friendliest assistance provided by our agency. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. Thank you, State Farm - Miguel Serrato Agency El Paso, TX "
Isaac Ruiz
July 31, 2026
5
out of
5
rating by Isaac Ruiz
"Pedro was of great service"
Raul Nogami
July 30, 2026
5
out of
5
rating by Raul Nogami
"Great customer service
Llancy Aguilar it's great person to talk and understands your situations and explains you the details and process of policies"
Alexis Maestas
July 27, 2026
5
out of
5
rating by Alexis Maestas
"My insurance agent was very helpful and very informative, i highly recommend!"
We responded:
"Alexis thank you so much for your awesome review. We truly appreciate your kind words. We’re glad you found our team helpful and informative, and we’re grateful for your recommendation. If you ever need anything, we’re always here to help. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Maria Lourdes Garcia
July 23, 2026
4
out of
5
rating by Maria Lourdes Garcia
"e Serrato estuvo a la altura de mis expectativas me trató con mucha cortesía y me dió un excelente servicio es muy amable y cortés"
We responded:
"Sra. Garcua muchas gracias por su reseña. Nos alegra saber que el equipo estuvo a la altura de sus expectativas y que recibió un excelente servicio, con mucha cortesía y amabilidad. ¿Le gustaría decirnos qué podemos mejorar para que su experiencia sea de 5 estrellas la próxima vez? Queremos asegurarnos de superar sus expectativas. Gracias, State Farm - Agencia de Miguel Serrato"
kenneth iyamu
July 22, 2026
5
out of
5
rating by kenneth iyamu
"Miguel was wonderful in helping me get situated with my move to Texas and helping me set up my policy!"
We responded:
"Kenneth thank you for the 5 star Google review. We’re glad we could help you get situated with your move to Texas and set up your policy. We truly appreciate your trust. Welcome to Texas, and we’re here whenever you need us. Thank you, State Farm - Miguel Serrato Insurance Agency"
Rigo Garza
July 22, 2026
5
out of
5
rating by Rigo Garza
"Really great attitude and professional service!"
We responded:
"Mr. Garza thank you for your review. We’re glad you found our prices reasonable and received great attitude along with professional service. We truly appreciate your trust and support. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Anthony Rios
July 19, 2026
5
out of
5
rating by Anthony Rios
"Had a great experience with Pedro. He was very helpful from explaining all the different coverages and helped what best suited my family and I in home and auto insurance. I was really impressed in the quote I got as it was very competitive from the insurances I had prior to switching. Thank you Pedro!"
We responded:
"Mr. Rios thank you so much for your 5 star review. We’re thrilled to hear you had a great experience with Pedro. We’re glad he helped you understand the different coverage options and find what best suited your family for home and auto insurance. We also appreciate your comments about how competitive the quote was compared to your previous insurance. Thank you again for your trust - State Farm Miguel Serrato Insurance Agency in El Paso, TX. "
Liliana Martinez
July 17, 2026
5
out of
5
rating by Liliana Martinez
"Excelente servicio
!!"
We responded:
"Liliana muchas gracias por tu reseña. Nos alegra mucho que hayas recibido un excelente servicio y que encontraste buenos precios en nuestros seguros de propiedad y vehículos. Gracias por recomendarnos y bienvenida a State Farm - Agencia de Miguel Serrato en El Paso, TX."
Lorenzo Mirabal
July 16, 2026
5
out of
5
rating by Lorenzo Mirabal
"Very courteous and knowledgeable. Not forcing anything nor bad mouthing any other parties. Good experience, recommend to customers."
We responded:
"Lorenzo thank you so much for the 5 star Google review. We’re glad you felt taken care of our team believes in being courteous, knowledgeable, and honest without pressure. We truly appreciate your recommendation and look forward to helping you again in the future. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Noe Narro
July 16, 2026
5
out of
5
rating by Noe Narro
"I’ve been working with Javier for several months now and he did a great job following up with me until I was ready to proceed with my next policy. Great customer service and highly recommend. 👍👍"
We responded:
"Noe thank you for the wonderful 5 star review. We’re so glad Javier has been able to support you with great follow-up and customer service as you worked toward your next policy. We truly appreciate your trust and your recommendation, please don’t hesitate to reach out anytime we can help. State Farm - Miguel Serrato Insurance Agency👍👍"
Kathleen Osowski
July 11, 2026
5
out of
5
rating by Kathleen Osowski
"I recently had the experience of dealing with Pedro Torres-Rodriguez at State Farm Insurance. I had requested a comparison of my insurance coverages on my home and autos with those of a company I was presently insured with …. Pedro gave me the costs on coverages in written form on
my auto insurance as well as home insurance. We also arranged for an office visit in order to discuss the policies. … The differences in coverage alerted me to the fact that I was paying more for something and actually benefiting less. His explanation were clearly explained in a language I understood. His explanations made good sense and I Immediately insured with StateFarm. I now feel more secure with the decisions I’ve made.
Thanks to Pedro Torres-Rodriguez and Miguel Serrato for assisting me in this decision."
We responded:
"Mrs. Osowski thank you for taking the time to share your experience. We’re so glad Pedro was able to provide a clear, written comparison and help you feel confident in your coverage decisions. It’s wonderful to hear that you noticed the differences, understood the explanations, and are now feeling more secure with your State Farm policies. We truly appreciate your trust, thank you again. State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Lidia Álvarez
July 7, 2026
5
out of
5
rating by Lidia Álvarez
"Excellent customer service and outstanding problem solving skills, especially from their agent Javier. Highly recommended, they offer great prices too! 🙌🏼"
We responded:
"Lidia thank you so much for the 5 star Google review. We’re thrilled to hear you received excellent customer service and that Javier’s problem solving skills made a difference. We truly appreciate your recommendation and we’re glad you found great pricing as well. State Farm - Miguel Serrato Insurance Agency in El Paso, TX🙌🏼"
revonte haynes
July 6, 2026
5
out of
5
rating by revonte haynes
"Excellent service from Pedro"
We responded:
"Thank you for the fantastic review. We’re happy to hear you had an excellent experience with Pedro and that you found great pricing. We truly appreciate your business and your recommendation. Thank you, State Farm - Miguel Serrato Insurance Agency"
Emc Luevanos
June 30, 2026
5
out of
5
rating by Emc Luevanos
"Agent Javier Lara was knowledgeable, courteous and patient. He answered all my questions to my complete satisfaction."
We responded:
"Mr. Luevanos thank you so much for your 5 star review. We’re glad you found our pricing reasonable and that Javier was knowledgeable, courteous, and patient throughout your visit. We truly appreciate your trust in our agency, please don’t hesitate to reach out if you need anything in the future. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Gladys Vega
June 30, 2026
5
out of
5
rating by Gladys Vega
"Javier was outstanding at explaining to me, in a very detailed way, the choices I had when selecting the right coverage for my insurance needs. He is very knowledgeable, patient and friendly. I appreciate his guidance and assistance, which resulted in substancial savings."
We responded:
"Gladys Thank you so much for your review. We truly appreciate it. We’re glad Javier was able to clearly explain your coverage options in detail and provide patient, friendly guidance. It’s wonderful to hear that his help led to substantial savings on your property insurance. Please feel free to reach out anytime, we’re here to help. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
James Althoff
June 29, 2026
5
out of
5
rating by James Althoff
"Mr. Javier Lara took great care of my family with all of our insurance needs. Javier took the time to make sure we were well taken care of now and in the future. I highly recommend Javier for your insurance needs."
We responded:
"James thank you for the wonderful 5 star review. We’re happy to hear that Javier provided the care your family needed across life, auto, and renters insurance. Taking time to make sure you’re covered today and prepared for the future is exactly what we aim for. We really appreciate your recommendation. Please let us know if we can help with anything anytime. State Farm - Miguel Serrato Agency in El Paso, TX. "
Cesar Cardoza
June 25, 2026
5
out of
5
rating by Cesar Cardoza
"Very well trained"
We responded:
"Cesar thank you so much for the 5 star review. We’re glad you found our pricing great and that our team’s guidance for insurance felt well trained and helpful. We truly appreciate your trust in our agency, please reach out anytime if you need anything. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jeniffer Tarin
June 24, 2026
5
out of
5
rating by Jeniffer Tarin
"Super helpful gave me a great deal"
We responded:
"Jennifer thank you for the fantastic review. We’re so happy we could help you get a great deal on your accident insurance. Our goal is to make the process easy and make sure you’re getting the coverage that fits your needs. We appreciate your trust in our State Farm agency—please reach out anytime if we can help again. State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Stephanie Boyd
June 23, 2026
5
out of
5
rating by Stephanie Boyd
"Violet did an amazing job assisting me with changing out my vehicles to my current policy. She is very polite, personable, and has great customer.
I appreciate all her help!!"
We responded:
"Ms. Boyd thank you for your wonderful feedback. We’re so glad to hear that Violet provided you with excellent assistance in adding your motorcycle to your policy. She truly embodies the values of great customer service, and we’re proud to have her on our team. We appreciate your kind words and look forward to helping you with any future needs. Thank you, State Farm - Miguel Serrato Agency"