State Farm® Insurance Agent Miguel Serrato
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Esmeralda Ontiveros
November 29, 2024
5
out of
5
rating by Esmeralda Ontiveros
"Muchas gracias por su atenta atencion."
Martha Esparza
November 28, 2024
5
out of
5
rating by Martha Esparza
"Muy amables con buen servicio Maria Elena Carrasco nos atendio super bien."
Mily Barrandey
November 28, 2024
5
out of
5
rating by Mily Barrandey
"Excelente atención de parte de María Elena"
larissa leal
November 28, 2024
5
out of
5
rating by larissa leal
"I had a great experience at this State Farm office! Sebastian was incredibly helpful and took the time to provide me with multiple quotes for both home and car insurance. He explained all the options in detail and made sure I understood everything before making a decision. I really appreciated his professionalism and patience throughout the process. Highly recommend working with him for your insurance needs!"
Liliana Zapien
November 28, 2024
5
out of
5
rating by Liliana Zapien
"Excelente servicio contestan de inmediato y me ayudo mucho en buscar buenas coberturas y a buen precio."
Margarita Morales
November 27, 2024
5
out of
5
rating by Margarita Morales
"Excelente atención! Mary Carrasco resolvió todas mis dudas. 100% recomendada!"
Chimol MeChar
November 27, 2024
5
out of
5
rating by Chimol MeChar
"Excelente atención, buena atención de María Elena Carrasco! Súper recomendado"
Naysla Valenzuela
November 27, 2024
5
out of
5
rating by Naysla Valenzuela
"La mejor experiencia y el mejor trato sin duda alguna, súper recomendable la señora María Elena Carrasco"
Ivette Serrato Carasco
November 27, 2024
5
out of
5
rating by Ivette Serrato Carasco
"Muy buena atención y servicio en especial de María Elena, me atendió muy bien y supo resolver todas mis dudas"
We responded:
"Ivette, Muchas gracias por tomarse el tiempo de dejarnos la experiencia que le brindamos en el proceso de su póliza. Esperamos poderle atender por muchos años más. Gracias, State Farm Miguel Serrato Agente de Seguros en El Paso, TX "
Ilse Muela
November 26, 2024
5
out of
5
rating by Ilse Muela
"Muy buena atención de María Elena, siempre de muy buena actitud!"
We responded:
"Ilse, Bienvenidos a State Farm y a la agencia de seguros. Muchas gracias por la confianza y la oportunidad que nos brindan para protegerlos. Tu comentario nos da motivacion para seguir ayudando a familias como las de ustedes. Por favor comuniquense con nosotros si tienen alguna pregunta. Gracias nuevamente, State Farm - Miguel Serrato Agente de Seguros en El Paso, TX."
Angelica Acosta
November 25, 2024
5
out of
5
rating by Angelica Acosta
"My experience here was really awesome. I really appreciate that Sebastian Mendoza helped my dad with some information about insurances. He took the time to explain really well and to be patient with my dad. My dad was very satisfied with his costumer experience. Keep doing it that awesome!!"
We responded:
"Angelica thank you for the fantastic review. We're glad Sebastian could assist you so effectively. We appreciate your feedback and are always here to help with any future needs. State Farm - Miguel Serrato Agency in El Paso, TX. "
Nora Mendoza
November 25, 2024
5
out of
5
rating by Nora Mendoza
"Excelente servicio de la persona que me atendió, Sebastián tiene un gran trato con las personas… en pocas oficinas de seguros me han tratado con la paciencia que él me trató… gracias Sebastián!"
We responded:
"Sra. Mendoza muchas gracias por su reseña y por la oportunidad que nos brinda en poderte ayudar en sus pólizas proporcionandole un excelente servicio. Esperamos poderle ayudar de la misma manera por muchos años. Gracias, State Farm - Miguel Serrato agente de seguros de State Farm."
Angie Jauregui
November 25, 2024
5
out of
5
rating by Angie Jauregui
"hace unos dias me comunique a la oficina, tuve un trato muy amable y profesional de parte de Sebastian. Me resolvio todas mis dudas y en todo momento estuvo atento a mis necesidades."
We responded:
"Angie, Estamos muy contentos que Sebastian la pudo ayudar de la mejor manera excediendo sus expectativas. Estaremos aqui para cuando nos necesite y esperamos poderle brindar el mismo servicio por muchos años. Gracias, State Farm - Miguel Serrato Agente de Seguros de State Farm."
Lizette Serrato
November 25, 2024
5
out of
5
rating by Lizette Serrato
"Estoy encantada con mi compra, Marielena me ayudo buscando la mejor cotización ya que es muy amable y tiene un excelente servicio. Recomiendo la oficina de Miguel Serrato les atenderán de maravilla. Muchas gracias por su apoyo. :D"
We responded:
"Lizette, muchas gracias por tu gran reseña y sobre todo por tu recomendación. Bienvenida a la familia de State Farm. Miguel-Agente"
Angelica Duran
November 25, 2024
5
out of
5
rating by Angelica Duran
"Muy buena atención la srita. Marielena carrasco gracias por la cotización Excelente.!!"
We responded:
"Angelica, muchas gracias por darnos la oportunidad de ayudarle en su necesidad de seguro. Esperamos brindarle excelente servicio por muchos años. Por favor contactenos si tiene alguna pregunta. Gracias, State Farm - Agencia de Miguel Serrato en El Paso, TX."
Valery Muela Carrasco
November 25, 2024
5
out of
5
rating by Valery Muela Carrasco
"Excelente servicio de Marielena!"
We responded:
"Valery, Muchas gracias por tomarse el tiempo de dejarnos la experiencia que le brindamos en el proceso de su póliza. Esperamos poderle atender por muchos años más. Gracias, State Farm Miguel Serrato Agente de Seguros en El Paso, TX"
J
November 24, 2024
5
out of
5
rating by J
"Pedro was amazing! Highly recommend 🔥"
We responded:
"Thank you for the five-star rating for Pedro. He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most. State Farm - Miguel Serrato Agency"
Gavin
November 23, 2024
5
out of
5
rating by Gavin
"Jocelyn found a very affordable policy for my needs and explained everything very well"
We responded:
"We're thrilled you had a fantastic experience with Jocelyn. We're pleased she provided knowledgeable and professional service, ensuring you had the right coverage. Thank you for recognizing his efforts. If you have any future insurance needs, feel free to reach out. Miguel Serrato - State Farm Insurance Agent in Texas"
Jocelyn Rodriguez- Tellez
November 22, 2024
5
out of
5
rating by Jocelyn Rodriguez- Tellez
"Good service and policies are explained thoroughly"
We responded:
"Jocelyn, thank you for the positive review. Please don't hesitate to contact us anytime if you ever need anything. State Farm - Miguel Serrato Agency in El Paso, TX."
Sonia Carrasco
November 22, 2024
5
out of
5
rating by Sonia Carrasco
"Me gusto el recibimiento y la atención de Mary"
We responded:
"Sra. Carrasco, Muchas gracias por darnos la oportunidad de ayudarle en sus pólizas para su vehiculo. Nos enorgullece que Marielena pudo asistirle con su excelente servicio al cliente. Esperamos poderle ofrecer el mismo servicio por muchos años. Gracias, Miguel Serrato - Agente de Seguros de State Farm en El Paso, TX."
Martha Carrasco
November 22, 2024
5
out of
5
rating by Martha Carrasco
"Excelente atencion de Mary C.... recomendada ampliamente!!!"
We responded:
"Sra. Carrasco, Estamos muy contentos que Marielena la pudo ayudar de la mejor manera excediendo sus expectativas. Estaremos aqui para cuando nos necesite y esperamos poderle brindar el mismo servicio por muchos años. Gracias, State Farm - Miguel Serrato Agente de Seguros de State Farm."
Jane Rios
November 22, 2024
5
out of
5
rating by Jane Rios
"I’ve been with State Farm for a few years now, and I’m extremely satisfied with their service. They provide excellent customer support and genuinely care about their clients. Mayra, my agent, has been managing my account since the beginning. She’s always ready to assist and consistently goes above and beyond whenever I have questions or need help with my account. Overall, I couldn’t be happier with my experience!"
We responded:
"Jane, your review means a lot to us! I'm pleased to hear that you found Mayra to be helpful. We're grateful for your kind words and thrilled that Mayra provided you with exceptional service. If you have any future insurance needs, feel free to reach out. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX."
Erick G
November 22, 2024
5
out of
5
rating by Erick G
"State Farm for the win! Mayra Medrano has helped us each and every step of the way with our home claim. She made it easy and simple. Can’t be happier with her service. Highly recommend her."
We responded:
"Erick, I'm thrilled you had a fantastic experience with Mayra. We're pleased she provided knowledgeable and professional service, ensuring you had the right coverage. Thank you for recognizing her efforts. If you have any future insurance needs, feel free to reach out. Miguel Serrato - State Farm Insurance Agent in Texas."
Andres Gandara
November 22, 2024
5
out of
5
rating by Andres Gandara
"I can't say enough great things about my experience with State Farm, thanks to Mayra Medrano! She helped me set up both my car and home insurance policies, and the process couldn't have been smoother. Mayra took the time to explain all the coverage options for my car and provided valuable recommendations to ensure I had the right protection. When it came to my home insurance she walked me through every detail, helping me understand how much my home and belongings would be covered. Her attention to detail, professionalism, conciseness and friendly attitude made what could have been a stressful process feel effortless. I left feeling confident and well informed about my policies. If you're looking for personalized, top notch service, highly recommend reaching out to Mayra - you won't be disappointed!"
We responded:
"Andres thank you for your wonderful review. We're glad Mayra could make your insurance experience smooth and stress-free. It's great to know that their responsiveness and knowledge stood out to you. We truly appreciate your kind words about their professionalism and willingness to answer all your questions. If you need any further assistance, don't hesitate to reach out. State Farm - Miguel Serrato Agency in El Paso, TX. "
Carlos Duran
November 22, 2024
5
out of
5
rating by Carlos Duran
"Mayra Medrano offered and excellent costumer service and she is very knowledgeable of all policies with State Farm. She was able to answer all my questions and concerns."
We responded:
"Carlos, thank you for your review. Mayra will be happy to know that her customer service made such a positive impact on your experience. We're grateful for your kind words and for taking the time to share your feedback. If you have any more questions or need further assistance, our office is always here to help. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "