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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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denise tellez

November 16, 2024

5  out of  5
rating by denise tellez
"Jocelyn was very helpful in helping me with my new policy. Aside from being very patient she explained everything very well and I was able to set up my auto insurance with comfort & ease. I will definitely be adding more to my policy, ex. renters insurance and perhaps pet insurance as she also explained these items thoroughly."
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pedro tellez

November 16, 2024

5  out of  5
rating by pedro tellez
"Jocelyn was really helpful and explain everything berry well through the whole process"
We responded:
"Mr. Tellez thank you for the review and shoutout for Jocelyn. I'm pleased to hear that you are satisfied with the service provided by our office. We look forward to continuing to meet your insurance needs in the future. State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
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Andrew Rodriguez

November 15, 2024

5  out of  5
rating by Andrew Rodriguez
"Great service!! Quick and easy!!!"
We responded:
"Andrew, your review is incredibly meaningful to us, and we can't thank you enough for sharing such positive feedback. Knowing that you consistently find our team's customer service exceptional brings us great joy. Your kind words motivate us, and we're here whenever you need assistance with your insurance needs in the future. Thank you, State Farm - Miguel Serrato Agency "
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Lilly Prieto

November 13, 2024

5  out of  5
rating by Lilly Prieto
"Quick and attentive,"
We responded:
"Mrs. Prieto, your review means a lot to us. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
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Erica Cordero

November 13, 2024

5  out of  5
rating by Erica Cordero
"I had the pleasure of having Sebastian answer my call to State Farm. I was looking for Auto insurance and I was so impressed with his level of service. Sebastian made the entire process seamless and I felt confident in choosing State Farm. Excellent Service"
We responded:
"Erica, we're glad Sebastian could assist you professionally and effectively. We appreciate your feedback and are here for any future needs. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
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Baxstly

November 11, 2024

5  out of  5
rating by Baxstly
"Amable, explicó excelente, y tiene tacto con la gente"
We responded:
"Muchas gracias por tu reseña y por la oportunidad que nos brindas en poderte ayudar en tus pólizas proporcionándote una excelente explicación. Esperamos poderte ayudar de la misma manera por muchos años. Gracias, State Farm - Miguel Serrato agente de seguros de State Farm."
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Grisel Ramirez

November 2, 2024

5  out of  5
rating by Grisel Ramirez
"It has been one of my best customer service experiences with superb qualified personnel."
We responded:
"Grisel, your review is incredibly meaningful to us, and we can't thank you enough for sharing such positive feedback. Knowing that you find our team's customer service one of the best brings us great joy. Your kind words motivate us, and we're here whenever you need assistance with your insurance needs in the future. Thank you, State Farm - Miguel Serrato Agency "
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Pako Con K

November 1, 2024

5  out of  5
rating by Pako Con K
"Excelente Servicio!"
We responded:
"Fracisco muchas gracias por darnos la oportunidad de protegerte a ti y a tus seres queridos. Esperamos poderte ayudar por mucho años y con el excelente servicio que te hemos brindado. Gracias, Miguel Serrato agente de Seguros de State Farm. "
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pedro torres

October 30, 2024

5  out of  5
rating by pedro torres
"Muy buena comunicación e información muy completa por parte del agente que me atendio,"
We responded:
"Pedro le damos las gracias por tomarte el tiempo en brindar la experiencia que tuvo con nosotros. Le damos la bienvenida a usted y a su familia y esperamos poderles servir por muchos años. Gracias, Miguel Serrato Agente de Seguros de State Farm en El Paso, Texas. "
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Serina Geeslin

October 29, 2024

5  out of  5
rating by Serina Geeslin
"Pedro was professional and helpful when searching for a policy that fit me the best with the best price. He found it! I am appreciative of his assistance."
We responded:
"Serina, thank you so much for your enthusiastic feedback and shoutout to Pedro. We're delighted to hear that Pedro provided you with excellent service and with a happy attitude. We're we're committed to understanding our clients' needs and providing knowledgeable assistance. We appreciate your recommendation and look forward to serving you in the future. State Farm - Miguel Serrato Agency in Texas. "
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Sandra Rosales

October 25, 2024

5  out of  5
rating by Sandra Rosales
"Muy recomendable excelente atención y servicio 👍"
We responded:
"Sandra muchas gracias por tu reseña y por la oportunidad que nos brindas en poderte ayudar en tus pólizas proporcionándote un excelente servicio. Esperamos poderte ayudar de la misma manera por muchos años. Gracias, State Farm - Miguel Serrato agente de seguros de State Farm. "
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jesus maldonado

October 24, 2024

5  out of  5
rating by jesus maldonado
"Excellent service. Mayra really took her time to explain all the coverages for my Homeowners Insurance. Definitely recommend! 👍🏽"
We responded:
"Jesus, We're so happy to receive your shoutout for Mayra, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. Your feedback is important to us and we value the chance to provide you with high-quality coverage. Thank you. State Farm - Miguel Serrato Agency in El Paso, TX."
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GUOD Ted

October 24, 2024

5  out of  5
rating by GUOD Ted
"Miguel and Roman are so amazing and help out so much in home and autos. Their knowledge is so good amazing people. THANK YOU GUYS"
We responded:
"Your review is incredibly meaningful to us, and we can't thank you enough for sharing such positive feedback. Knowing that you consistently find our team's customer service exceptional brings us great joy. Your kind words motivate us, and we're here whenever you need assistance with your insurance needs in the future. Thank you, State Farm - Miguel Serrato Agency in el Paso, TX. "
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dean anderson

October 24, 2024

5  out of  5
rating by dean anderson
"Roman did very well. We were suprised at the data he had available to him. It saved us countless minutes searching for data we didn't bring along. Great conversationalist also."
We responded:
"Mr. Anderson, Thank you for sharing your experience. We happy to hear that Roman made such a positive impact on your decision. His patience, kindness, and knowledge are truly valued in our agency. We appreciate your trust and look forward to assisting you with any future needs. State Farm - Miguel Serrato Agency "
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Chacon Kimmy Elyn

October 22, 2024

5  out of  5
rating by Chacon Kimmy Elyn
"buen servicio!"
We responded:
"Muchas gracias por tu reseña y sobretodo por la confianza en ayudarte a proteger tus bienes. Por favor contáctanos si tienes alguna pregunta o necesitas alguna aclaración. Bienvenida a la agencia. Miguel Serrato - Agente de seguros de State Farm en El Paso, Texas. "
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MYEONGJAE JANG

October 21, 2024

5  out of  5
rating by MYEONGJAE JANG
"Fue todo bien. Pedro me explicó todo muy bien y amable. Me ayudó mucho de tener un primero seguro de aqui en America."
We responded:
"Muchas gracias por darnos la oportunidad de ayudarle con sus seguros de vehículo y vida. Le damos la bienvenida y haremos todo lo posible para seguirle ofreciendo el mismo trato que Pedro le brindó. Gracias, State Farm - Miguel Serrato agente de seguros. "
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ROSALINDA NANCY CHAPA GONZALEZ

October 15, 2024

5  out of  5
rating by ROSALINDA NANCY CHAPA GONZALEZ
"Excelente trato Mucha paciencia Claridad en su información Muy atento"
We responded:
"Sra. Chapa le damos la bienvenida a la agencia y esperamos poderle brindar el mismo servicio por muchos años. Estamos muy contentos que le dimos un excelente trato, ya que es uno de nuestros objetivos. Por favor comuniquese con nosotros si tiene alguna pregunta en sus polizas. Gracias, State Farm - Miguel Serrato Agency. "
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Amanda Cardenas

October 14, 2024

5  out of  5
rating by Amanda Cardenas
"Excelente atención y amabilidad por parte de todo el equipo!"
We responded:
"Amanda, muchas gracias por brindarnos la confianza de ayudarte en tus polizas de seguro. Te damos la bienvenida a la agencia y esperamos poderte ayudar por muchos años. Gracias, State Farm - Miguel Serrato Agency"
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cindy rodriguez

October 11, 2024

5  out of  5
rating by cindy rodriguez
"Outstanding customer service answered all the questions we had. Would truly recommend!"
We responded:
"Cindy, we love seeing reviews like this. It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most. Thank you, State Farm - Miguel Serrato Agency in Texas. "
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Fab T

October 11, 2024

5  out of  5
rating by Fab T
"Roman was amazing! He walked me through all the details with patience and care. It was greatly appreciated. I would definitely recommend others seeking insurance with State Farm as they have great rates and the customers in Mesa street are amazing!"
We responded:
"Thank you for sharing your experience. We're happy to hear that Roman made such a positive impact on your decision. His patience, kindness, and knowledge are truly valued in our office. We appreciate your trust and look forward to assisting you with any future needs. Thank you, State Farm - Miguel Serrato Agency"
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Silvia Mejia

October 10, 2024

5  out of  5
rating by Silvia Mejia
"Gracias por su atención y amplia disposición, excelente servicio y explicaciones"
We responded:
"Silvia, Muchas gracias por confiar en nosotros en la protección de sus queridos y póliza de vida. Esperamos tenerla con nosotros por muchos años. Gracias, Miguel Serrato - Agente de Seguros de State Farm"
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Chuck Morton

October 7, 2024

5  out of  5
rating by Chuck Morton
"Excellent help!! State Farm comes through again! -- Chuck Morton"
We responded:
"Mr. Morton, I'm thrilled you had a great experience with our office and thank you for your 5 star Google review. We're here for you anytime you need assistance. Thank you, Miguel Serrato - State Farm Insurance Agent in El Paso, TX. "
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Fitique Sportswear

October 5, 2024

5  out of  5
rating by Fitique Sportswear
"Servicio excelente! Rápida comunicación y realmente te ayudan con lo más conveniente a tu bolsillo. Recomendado ampliamente"
We responded:
"Nos da mucho gusto que le pudimos brindar un excelente servicio ya que es uno de nuestros propositos con cada uno de nuestros clientes al igual ofrecerles la mejor cobertura y precio para sus polizas. Muchas gracias por su recomendacion y espamos poderles ayudar por muchos años. Gracias, State Farm - Miguel Serrato Agente de Seguros en El Paso, TX. "
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Deborah Gomez

October 4, 2024

5  out of  5
rating by Deborah Gomez
"Llancy Aguilar always provides excellent service along with the rest of the team"
We responded:
"Deborah, I'm thrilled you had a great experience with our agency. Llancy always provides excellent customer service and we're grateful for her dedication. We're here for you anytime you need assistance. Thank you for choosing State Farm - Miguel Serrato Agency in El Paso, TX. "
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Melissa Morales

October 2, 2024

5  out of  5
rating by Melissa Morales
"Pedro Torres was amazing , helped me with my home insurance. Highly Recommend!"
We responded:
"Melissa, thank you for your review. We're glad you had a great experience with our office and it is great to know Pedro was able to assist you. Thank you for your recommendation and for choosing State Farm - Miguel Serrato Agency"