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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Barcenas

July 17, 2024

5  out of  5 rating by Greg Barcenas
"Absolutely great service. Pedro assisted with all questions and got me a great deal on my auto health home owners and life insurance great service and highly recommend them. Thank you Pedro"
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Maria Chaides

July 12, 2024

5  out of  5 rating by Maria Chaides
"Sebastian was very helpful and assisted me with my insurance needs. Great customer service."
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Carlos Bustamante

July 11, 2024

5  out of  5 rating by Carlos Bustamante
"Muy buena atención y excelentes precios. El Sr. Miguel Serrato me explicó perfectamente todas mis dudas y me dió la confianza de que si tengo cualquier pregunta, poder comunicarme con el para aclararla. Me explicó también mi anterior cobertura con la otra aseguranza y las ventajas de cambiarme a esta nueva aseguranza, haciendo las comparaciones pertinentes."
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Michelle Valdez

July 11, 2024

5  out of  5 rating by Michelle Valdez
"Sebastian did an amazing job helping me. His patience and willingness to assist me with my bill is greatly appreciated!"
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Claudia Acuña

July 9, 2024

5  out of  5 rating by Claudia Acuña
"Excelente atención, muy eficiente aclaro todas mis dudas"
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Lyfe's Purpose

July 3, 2024

5  out of  5 rating by Lyfe's Purpose
"Pedro was great working with me throughout this process. He was patient with working with me on my move to El Paso and rental coverage. Kimberly"
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Claudia Maciel

July 3, 2024

5  out of  5 rating by Claudia Maciel
"They explain the covers and compare prices to show my savings. Always answer any questions I had. Thank you for your patience and service"
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Melissa Martinez

July 1, 2024

5  out of  5 rating by Melissa Martinez
"Just purchase a homeowner's policy with Miguel Serrato State Farm Agency and I'd like to say thank you Pedro Torres-Rodriguez for you walking me through the process and helping me save money all while making sure we are covered."
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veronica segovia

June 29, 2024

5  out of  5 rating by veronica segovia
"State Farm gave me confidence and the agent was so professional. He walked me through the whole package and convinced me on what a great policy we got. Thank you foe everything Pablo your amazing."
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Jorge Molina

June 28, 2024

5  out of  5 rating by Jorge Molina
"Excellent customer service, thank you"
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Yeboah Obiri

June 28, 2024

5  out of  5 rating by Yeboah Obiri
"Experience and friendly with reasonable insurance Quote/charge"
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Ibrahim Abduljabbar

June 27, 2024

4  out of  5 rating by Ibrahim Abduljabbar
"Very helpful and cooperative. Pedro Answered all my questions and gave great explanations of their policies"
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George Hernandez Jr.

June 22, 2024

5  out of  5 rating by George Hernandez Jr.
"Terrific experience! Roman Robles of Miguel Serrato/State Farm Agency clearly understood our insurance needs by inquiring about our situation, made appropriate recommendations, showed us different options, and was very transparent about coverages and premiums pricing. Very professional agent, patient listener, created a very empathetic overall experience. He did not oversell nor was pushy - which we truly appreciated. He is responsive and proactive with follow-up calls/emails. Roman well represents State Farm and the Miguel Serrato Agency. Friendly, welcoming staff. Highly recommend Roman's services and the Miguel Serrato/State Farm Agency!"
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Yolanda Rodriguez

June 21, 2024

5  out of  5 rating by Yolanda Rodriguez
"Great follow up customer service... and Knowledge, Pedro provided all quotes... requested on a timely manner. He is very EFFECTIVE, MAYRA stepped up to the plate...& help with deliverables....All showed teamwork.. Keep up the good work"
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Diana Fernandez

June 20, 2024

5  out of  5 rating by Diana Fernandez
"Professional, courteous and always saving me money for my insurance policies. Outstanding costumer service! Thank you Miguel Serrato!"
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R Max Báez

June 19, 2024

5  out of  5 rating by R Max Báez
"I can't recommend Miguel Serrato Insurance Agency enough! They saved me a whopping 30% on my insurance rates, and the service has been incredible. Miguel and his team are always just a call away, ready to answer all my questions with patience and expertise. Plus, they go the extra mile with personal touches like sending me a Happy Birthday text! 🌟 If you're looking for top-notch service and fantastic savings, give Miguel Serrato Insurance Agency a call. You won't regret it! #InsuranceSavings #TopNotchService #MiguelSerratoInsurance"
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Raul Sanchez

June 13, 2024

5  out of  5 rating by Raul Sanchez
"Their customer service is super good!! 👍🏻"
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Judy Mauldin

June 7, 2024

5  out of  5 rating by Judy Mauldin
"Roman was very helpful & patient when working with us to bundle our things needing insurance."
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Charles Boyce

June 7, 2024

5  out of  5 rating by Charles Boyce
"Pedro Torres was professional and quick to the point. Respectful and got straight to business."
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JERLANNE NUNEZ

June 6, 2024

5  out of  5 rating by JERLANNE NUNEZ
"Sebastian was super understanding and friendly. Everyone should be like Sebastian"
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davina licon

May 31, 2024

5  out of  5 rating by davina licon
"👍🏽"
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Brian Dickey

May 29, 2024

5  out of  5 rating by Brian Dickey
"Pedro Torres- Rodriguez was a huge help in setting up my home insurance and moving my auto policy to their area. He had a great personality and gave the impression he was happy to help"
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Luis Contreras

May 24, 2024

5  out of  5 rating by Luis Contreras
"Pedro was extremely helpful and patient with the enrollment process. Thank you."
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Marco Garza

May 24, 2024

5  out of  5 rating by Marco Garza
"Staff gives an exceptional, professional, and friendly service. Got help from Llancy and answered all my questions. Really good marketing as well. Great job from the agent, Miguel Serrato!"
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Jhovana falcon

May 22, 2024

5  out of  5 rating by Jhovana falcon
"Sebastian was really kind to explain to me everything I wanted to know. I was able to understand and make the changes I need it to do. Always a pleasure to talk with state farm crew"