State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yadi D
March 4, 2026
5
out of
5
rating by Yadi D
"Miguel was super helpful and played every saving scenario I asked for without hesitation. He got me better coverage for way less than I was paying!"
Ricky Hardwick
March 4, 2026
5
out of
5
rating by Ricky Hardwick
"Great service"
We responded:
"Ricky thank you so much for your kind words. We’re glad to hear you found our pricing reasonable and our service great. We truly appreciate your support. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jules Ames
March 2, 2026
5
out of
5
rating by Jules Ames
"Quite possibly the easiest 10 minute call I've ever made. Got me set up with the policy within those 10 minutes for a foreign import. Miguel, did not hesitate to get me set up as quickly as possible. He was very polite, clear, and concise. I recommend you contact them if you have any special requests for insurance very good job. Update: March 2026 Still the easiest calls and service, Llancy was to my aid this time, and was able to get me set up hassle free. Very pleased with their service!"
We responded:
"Thank you so much for the awesome review! We’re thrilled to hear we made the process quick and easy for you. It’s always our goal to provide clear and helpful service, especially for unique requests like yours. We really appreciate the recommendation and look forward to helping you with anything you need in the future. Thank you, State Farm - Miguel Serrato Agency"
Mariafernanda Maldonado
March 2, 2026
5
out of
5
rating by Mariafernanda Maldonado
"Pedro hizo el proceso muy fácil, tuvo mucha paciencia y me explicó todo perfectamente además que me resolvió todas mis dudas. Excelente servicio y atención al cliente"
We responded:
"Mariafernanda muchas gracias por tus amables palabras y por compartir tu experiencia con nuestra agencia. Nos alegra mucho saber que Pedro te brindó un excelente servicio, con paciencia y claridad para resolver todas tus dudas. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros! Agencia de Miguel Serrato - State Farm. "
Angela M
February 27, 2026
5
out of
5
rating by Angela M
"Pedro is very Attentive & helpful! Made this process easy for me & I’m glad I was recommended to him."
We responded:
"Angela we’re so happy to hear that Pedro was able to make the process smooth and straightforward for you. It means a lot that you were recommended to him and had such a positive experience. Thank you for trusting us with your vehicle insurance. We’re here whenever you need us. Thank you, State Farm - Miguel Serrato Agency"
ANDREW V
February 26, 2026
5
out of
5
rating by ANDREW V
"Javier was great, fast response time"
We responded:
"Andrew thank you for your fantastic feedback. We’re glad to hear Javier provided quick and helpful service, and that you’re happy with the pricing. It’s our pleasure to assist with your vehicle insurance needs. Please don’t hesitate to reach out if you need anything else. State Farm - Miguel Serrato Agency in El Paso, TX. "
Alexis Aguilar
February 26, 2026
5
out of
5
rating by Alexis Aguilar
"Me ayudo mucho la señorita llancy"
We responded:
"Alexis muchas gracias por tu comentario. Nos alegra saber que Llancy te pudo ayudar. Estamos aquí para lo que necesites. ¡Gracias por confiar en nuestra agencia! State Farm, Agencia de Miguel Serrato en El Paso, TX. "
Lucy
February 25, 2026
5
out of
5
rating by Lucy
"Javier was very helpful, kind and patient considering all the questions I had."
We responded:
"Lucy we truly appreciate you taking the time to share your experience. Javier is happy to help, and we’re glad his patience and support made a difference as you explored your insurance options. Thank you for choosing us for your life, property, and vehicle insurance needs. We look forward to continuing to serve you. State Farm - Miguel Serrato Agency "
Mykel Lange
February 23, 2026
5
out of
5
rating by Mykel Lange
"Kevin is very wonderful agent!"
We responded:
"Mykel thank you a bunch for the awesome review. We’re so happy Kevin could help. If you ever need anything, just give us a shout. State Farm - Miguel Serrato Agency in El Paso, TX. "
michelle martinez
February 20, 2026
5
out of
5
rating by michelle martinez
"Great customer service."
We responded:
"Michelle thank you for your kind words. We're delighted to hear that you had a great experience with our customer service. If you need anything else, don’t hesitate to reach out. We look forward to serving you again! Thank you, State Farm - Miguel Serrato Agency"
CM Dominguez
February 19, 2026
5
out of
5
rating by CM Dominguez
"Miguel and his team are very knowledgeable and great to work with."
We responded:
"We really appreciate you taking the time to leave this awesome review. The team love working with great clients like you. Thank you for choosing us! State Farm - Miguel Serrato Agency in El Paso, TX. "
Jhovana falcon
February 17, 2026
5
out of
5
rating by Jhovana falcon
"Pedro was really kind to explain to me everything I wanted to know. I was able to understand and make the changes I need it to do. Always a pleasure to talk with state farm crew"
We responded:
"Jhovana thank you so much for your kind words and 5 star review. We're thrilled to hear that Pedro was able to clearly explain everything and help you make the changes you needed. It’s always our pleasure to assist you, and we appreciate your trust in our State Farm team. Miguel Serrato Agency"
Manuel Doporto
February 13, 2026
4
out of
5
rating by Manuel Doporto
"Fast gave me a quote I can use. I sign up to start my rate as this month."
We responded:
"Mr. Doporto thank you so much for taking the time to leave us a review. We’re glad to hear that you had a positive experience with our agency. We always strive to provide the best service possible, and your feedback is very important to us. If there’s anything we can do to improve and earn that 5th star from you, please don’t hesitate to let us know. We look forward to serving you even better in the future. Thank you, State Farm - Miguel Serrato Agency"
Sandra Rosales
February 11, 2026
5
out of
5
rating by Sandra Rosales
"Muy recomendable excelente atención y servicio 👍"
We responded:
"Sandra muchas gracias por tu recomendación y tus amables palabras. Nos alegra saber que quedaste satisfecha con nuestra atención y servicio. Siempre estamos aquí para ayudarte en lo que necesites. Esperamos seguir atendiéndote con la misma excelencia. Gracias, State Farm - Miguel Serrato Agency"
Juan Carlos
February 6, 2026
5
out of
5
rating by Juan Carlos
"Excelent service from Carla"
We responded:
"Juan we’re thrilled to hear Carla provided you with excellent service. Your feedback means a lot to us and motivates the whole team to keep up the great work. Thank you for choosing our agency. State Farm - Miguel Serrato Agency in El Paso, TX. "
Ana Luisa González
February 5, 2026
5
out of
5
rating by Ana Luisa González
"Me atendió Javier muy amable y me explicó todo muy bien y muy paciente muchas gracias"
We responded:
"Ana muchas gracias por tus amables palabras. Nos alegra saber que Javier te brindó una atención paciente y clara. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nuestra agencia! State Farm - Miguel Serrato en El Paso, TX. "
Rebeca Vasquez
February 5, 2026
5
out of
5
rating by Rebeca Vasquez
"The agent that assist me was very helpful and attentive."
We responded:
"Rebeca we truly appreciate your positive feedback. It’s great to know our team provided the attentive support you deserve. Thank you for choosing our agency. We look forward to serving you again. State Farm - Miguel Serrato Agency in El Paso. TX. "
555
February 4, 2026
5
out of
5
rating by 555
"Miguel Serrato helped me switch my vehicles insurance to State Farm with better coverage while also saving on the policy. He's very helpful and they have a quick response time. I recommend Miguel with State Farm to anyone in town."
We responded:
"Thank you so much for your kind words and recommendation. We’re delighted to hear you found better coverage and savings with State Farm. Providing quick and helpful service is very important to us, and we’re glad you had a positive experience. Please feel free to reach out anytime if you need assistance, we’re here to help. State Farm - Miguel Serrato Agency in El Paso, TX. "
Hilda Martinez
January 30, 2026
5
out of
5
rating by Hilda Martinez
"La Srita Carla Olivares es muy eficiente y amable. Hablé para agregar un auto en mi poliza y me atendio excelentemente bien. Gracias Carla!!!"
We responded:
"Sra. Martinez muchas gracias por sus amables palabras. Nos complace saber que Carla le brindó una atención eficiente y amable. En nuestra agencia de State Farm en El Paso estamos siempre para servirle. ¡Gracias por confiar en nosotros! State Farm - Miguel Serrato Agency en El Paso, TX. "
Diego Cardenas
January 29, 2026
5
out of
5
rating by Diego Cardenas
"Excelente servicio de parte de Javier. Muy amable y buena atención. Definitivamente el agente logró que el proceso de adquirir mi póliza fuera muy fácil y eficaz. Recomendaría amigos y familiares que vayan a State Farm-Miguel Serrato!"
We responded:
"Diego muchas gracias por compartir tu experiencia tan positiva. Nos alegra mucho saber que Javier te brindó un excelente servicio y que el proceso para adquirir tu póliza fue fácil y eficaz. Agradecemos mucho que recomiendes State Farm – Miguel Serrato a tus amigos y familiares. ¡Estamos aquí para ayudarte siempre!"
Judith Monarrez
January 29, 2026
5
out of
5
rating by Judith Monarrez
"Nice Agency and nice people!!100 % recomended"
We responded:
"Judith Thank you for your wonderful review. We’re thrilled to hear you had a great experience with our agency. Your recommendation motivates us to keep delivering excellent service here in El Paso. We appreciate your support. State Farm - Miguel Serrato Agency. "
Judith Monarrez
January 29, 2026
5
out of
5
rating by Judith Monarrez
"Really nice people!! and Insurance !"
We responded:
"Thank you for your kind words!. We’re happy to hear you had a great experience with our team and our insurance services. At State Farm here in El Paso, we’re always here to help you with your insurance needs. State Farm - Miguel Serrato Agency"
Jose Vale
January 29, 2026
5
out of
5
rating by Jose Vale
"El Sr serratos muy atento, me proporciono toda la informacion que requeria y ademas tuve la asistencia que nesecite para mi poliza de carros a un al costo que nesecite.. Gracias. Sr serratos."
We responded:
"Sr. Vale muchas gracias por sus amables palabras. Nos complace saber que le brindamos la atención y asistencia que necesitaba para su póliza de autos, además de ajustarse a su presupuesto. En nuestra agencia State Farm en El Paso estamos siempre para servirle. ¡Gracias por confiar en nosotros! State Farm - Miguel Serrato Agency."
Jessica Tarin
January 29, 2026
5
out of
5
rating by Jessica Tarin
"Tuve una muy buena experiencia con State Farm, especialmente con Javier. Fue amable, respetuoso y muy profesional. Dio seguimiento puntual a mi caso y siempre estuvo disponible para resolver mis dudas. Lo recomiendo ampliamente por su excelente atención al cliente."
We responded:
"Jessica muchas gracias por compartir su experiencia tan positiva con nosotros. Nos alegra saber que Javier le brindó una atención amable, respetuosa y profesional, y que estuvo siempre disponible para resolver sus dudas. Agradecemos mucho su recomendación y confianza en nuestra agencia State Farm en El Paso. Estamos para servirle siempre. State Farm - Miguel Serrato Agency"
Elizabeth Sinclair
January 24, 2026
5
out of
5
rating by Elizabeth Sinclair
"Good Evening, My name is Elizabeth , SINCLAIR Former president at the El Paso Museum of History foundation served on the board 10 years president Retired first woman, First Hispanic to serve on this prestigious board. If life has taught me one thing, is that customer, Services is Paramount to everything we do in life! On January 22. 2026 I made a Call to my local State Farm insurance company here, El paso, Texas. The Miguel Serrato Agency there was a lovely gentleman by the name of Pedro Torres Rodríguez oh whom I had the luck that it was he , to take my Call!! Pedro Was elegant in a speech, extremely courteous, totally knowledgeable explained the different components of the possibilities of my insurance for three vehicles and a property and he won me over and I moved my entire account with Pedro ! Since my signing up with the Miguel Serrato Agency I’ve had a few additional questions and Pedro there to answer my concerns on the timely basis. Follows up, follows through and for The. I’m very grateful. Keep up the good work. You’ll certainly get my business. Respectfully , Elizabeth , SINCLAIR⭐️⭐️⭐️⭐️⭐️"
We responded:
"Ms. Sinclair thank you very much for taking the time to share your thoughtful and detailed feedback. We are honored by your trust in the Miguel Serrato Agency and pleased to hear that Pedro provided you with exceptional service and expertise. Your recognition of his professionalism and commitment to timely follow-up reflects the standards we uphold at our agency. We are grateful for your decision to place your business with us and remain dedicated to delivering the highest level of customer service. Please do not hesitate to reach out should you require any further assistance. Thank you once again for your kind words and continued confidence in our agency. State Farm, Miguel Serrato Agency in El Paso, TX. "